Senior Manager, Program Management (Food & Beverage Hospitality)
About The Position
This role assists with the planning, execution, and ongoing management of catering services across U.S. corporate campus locations. Responsibilities include supporting food service delivery for meetings, events, and onsite programs across Walmart's corporate campus spaces in Northwest Arkansas. The position supports current operations while contributing to the growth and evolution of the catering program aligned with business needs. Business needs are ensured by evaluating the ongoing effectiveness of catering plans, programs, and service models. This role partners closely with internal business partners, managers, co‑workers, and key stakeholders to deliver reliable, high‑quality catering solutions that support associate experience and productivity. This position is part of the Corporate Real Estate team, which is responsible for planning, building, and operating all of the corporate offices across the country, and providing all food, fitness, child care, and mobility amenities.
Requirements
- 2 years’ experience leading cross-functional teams.
- 3 years’ experience using intermediate functionality of Microsoft Office.
- Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
- Proven expertise in program management with the ability to drive multiple business plans and projects to successful completion.
- Strong leadership skills in supervising, mentoring, and developing high-performing teams.
- Excellent communication and stakeholder management capabilities to influence and align cross-functional teams.
- Demonstrated experience in process improvement, gap analysis, and implementing best practices.
- Proficiency in data analysis to evaluate program performance and inform decision-making.
- Adaptability and resilience in managing change and overcoming obstacles.
- Skilled in Microsoft Office and other tools to support program execution and reporting.
Nice To Haves
- Managing a budget, profit and loss statement, or relate financial process
- Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area
- Project Management Certification
Responsibilities
- Oversight of campus catering programming and management of third-party food provider
- Reviewing, approving, and ensuring timely payment of catering invoices
- Supporting accurate cost tracking
- Resolving billing discrepancies
- Partnering with finance and vendors to maintain strong financial controls
- Additional oversight across key food amenity programs, including the Walmart Grab & Go Market program, coffee shops, and food truck plazas
- Identifying gaps in food quality, quantity, presentation, and pricing
- Addressing associate concerns
- Supporting efficient ordering, delivery, setup, and service execution
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Walmart-paid education benefit program (Live Better U) for full-time and part-time associates, covering programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
