About The Position

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward. We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders. About the Role: We are looking for a Principal Program Manager, Technical to join our Verification Program team within the Identity & Trust organization. In this role, you will own and drive programs that strengthen Remitly’s verification controls across products and geographies. You will ensure that first line of defense (FLOD) controls are effective, auditable, and scalable as we expand into new markets and product offerings such as wallets and lending. This is a high-impact, high-autonomy role for a principal program manager who thrives in ambiguity, can connect technical systems to regulatory intent, and builds clarity across product, engineering, compliance, and operations stakeholders. You’ll be part of a small but highly technical team responsible for embedding robust FinCrime controls that protect our customers and ensure compliance with regulatory expectations, providing continuity for incident response, new product design, and audit and exam readiness. You will report to the Head of Verification Program Management and work closely with stakeholders across Product, Engineering, Analytics, and Compliance. You will work hybrid from our Burnaby office for this role.

Requirements

  • 8+ years of experience in program management or risk control ownership within AML, FinCrime, or regulatory programs (preferably payments or remittances).
  • Deep understanding of AML and related control systems (screening, document validation, sanctions rules, etc.).
  • Strong familiarity with audit, regulatory reporting, and control documentation practices.
  • Technical fluency, with ability to interpret and write BRDs and collaborate with engineering and data analytics teams.
  • Ability to context-switch across product, compliance, and operational domains and provide structured clarity in ambiguous situations.
  • Intermediate-to-advanced SQL skills and comfort analyzing operational or risk control data.
  • Excellent communication and stakeholder management skills across global time zones.
  • Bachelor’s degree in business, risk management, or related field (CAMS or similar certification preferred).
  • Prior experience with fintech, payments, or remittance products strongly preferred.

Responsibilities

  • Lead end-to-end verification control lifecycle management, including rule design, FLOD testing, and control effectiveness reviews.
  • Partner with product stakeholders on control design for new products and initiatives
  • Serve as an expert on transaction monitoring rules, maintaining continuity for incident response, audit requests, and new product risk assessments.
  • Translate verification risk insights into business and system requirements (BRDs), partnering with compliance, product, and engineering to operationalize scalable solutions.
  • Drive and maintain audit and exam readiness, ensuring evidence documentation, traceability, and control mapping for all new verification capabilities.
  • Lead cross-functional initiatives spanning Verification, Transaction Monitoring, and Sanctions programs to close regulatory gaps and streamline FLOD testing.

Benefits

  • Four weeks vacation
  • Health Benefits
  • Mental Health & Family Forming Benefits
  • RRSP plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Life Insurance & Disability
  • Continuing education and travel benefits
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