Senior Manager, Program Management - AI & Digital Transformation

Royal Bank of Canada • Toronto, ON

2d • Onsite

About The Position

RBC is undertaking a significant transformation using Gen AI/AI to drive productivity and revenue across its business lines. This role is for a highly driven, entrepreneurial Program Manager to be a key player in RBC’s strategic AI Programs. The Senior Manager, within the RBC AI Group, will oversee the end-to-end execution of large-scale AI & Digital Transformation (ADT) programs. This involves cross-functional collaboration and support for strategic projects, working closely with leadership and executive sponsors.

Requirements

• 7-10 years of experience in strategy, transformation, consulting, or financial services leadership.
• Understanding of artificial intelligence, machine learning, and related technologies.
• Proven leadership and project/program management skills to drive alignment across key business functions.
• Deep understanding and proven ability to build relationships with internal and external partners.
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with executives.
• Matrixed leadership experience and the ability to effectively manage and build relationships across RBC.
• Strong experience building executive-level presentations and communications.
• Strong program and change management skills.
• Exceptional communication skills / executive presence.

Responsibilities

• Track overall strategy and value delivery for AI Programs.
• Advise, shape, or structure programs that drive bottom-line impact with enterprise leadership.
• Partner with senior leaders in Finance, Risk and Compliance, Procurement, and other key stakeholders to implement streamlined processes for AI solution approvals.
• Manage integrated schedules across delivery teams for effective planning and execution.
• Lead storytelling in executive leadership forums through presentations, status updates, business cases, and communications to ensure visibility and drive decision-making.
• Escalate issues appropriately to leadership to accelerate delivery.
• Consult with delivery groups, challenge teams as needed, and support them in navigating enterprise processes and removing roadblocks.
• Foster strong relationships with key stakeholders to support AI program execution.

Benefits

• Bonuses
• Flexible benefits
• Competitive compensation
• Commissions
• Stock where applicable
• Leaders who support your development through coaching and managing opportunities
• World-class training program in financial services
• Flexible work/life balance options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed