About The Position

The Senior Manager, Program & Client Engagement is responsible for the successful delivery of complex healthcare programs and for leading client engagement across assigned accounts. This role serves as an accountable delivery lead for program outcomes and client satisfaction, overseeing multi-year, multi-workstream initiatives spanning technology implementation, analytics, operations, and regulatory compliance. Blending hands-on program leadership with proactive relationship management, the Senior Manager ensures delivery excellence, predictable financial performance, and sustained client value. The role requires strong executive-level communication, the ability to lead across matrixed teams, and disciplined delivery management while building trusted advisor relationships with client stakeholders.

Requirements

  • Strong executive-level communication
  • Ability to lead across matrixed teams
  • Disciplined delivery management

Responsibilities

  • Successful delivery of complex healthcare programs
  • Leading client engagement across assigned accounts
  • Accountable delivery lead for program outcomes and client satisfaction
  • Overseeing multi-year, multi-workstream initiatives spanning technology implementation, analytics, operations, and regulatory compliance
  • Ensuring delivery excellence, predictable financial performance, and sustained client value
  • Building trusted advisor relationships with client stakeholders

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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