Senior Manager - Product Strategy, Amex Offers
About The Position
Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. The role will report to the Director, Product Line Strategy & Partnerships and serve as the strategic lead responsible for defining the long-term direction of Amex Offers. This leader will own the Product Line Strategy process end-to-end, translating market insights, customer needs, competitive insights, and business priorities into a clear strategic roadmap for future growth. Working closely with Sales, Marketing Operations, Analytics, Product Development, Engineering, Finance, and Enterprise stakeholders, this role will help shape the evolution of Amex Offers as a differentiated marketing platform for merchants and a compelling benefit for Card Members.
Requirements
- Strategic lead responsible for defining the long-term direction of Amex Offers.
- Own the Product Line Strategy process end-to-end.
- Translate market insights, customer needs, competitive insights, and business priorities into a clear strategic roadmap for future growth.
- Work closely with Sales, Marketing Operations, Analytics, Product Development, Engineering, Finance, and Enterprise stakeholders.
Responsibilities
- Serve as the strategic lead responsible for defining the long-term direction of Amex Offers.
- Own the Product Line Strategy process end-to-end.
- Translate market insights, customer needs, competitive insights, and business priorities into a clear strategic roadmap for future growth.
- Shape the evolution of Amex Offers as a differentiated marketing platform for merchants and a compelling benefit for Card Members.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
