• Senior Manager, Product Strategy & Operations - eCommerce

Walmart•Bentonville, AR

1d•$90,000 - $180,000•Onsite

About The Position

The Senior Manager, Product Strategy & operations leads the planning and execution of multiple complex technology programs aligned with strategic objectives. This role requires expertise in program and financial management, stakeholder engagement, and technology strategy to drive operational excellence and deliver measurable business value. The position involves overseeing project delivery, managing risks, and fostering collaboration across teams to ensure successful outcomes. The incumbent will translate business needs into actionable plans, monitor performance metrics, and provide clear communication to executive leadership, supporting continuous improvement and innovation within the technology domain. The team enhances the omni-fulfillment experience for eCommerce by delivering a seamless shopping journey and efficient transaction processes. It focuses on improving customer and transaction experiences while driving growth and profitability for the eCommerce organization. Through strategic initiatives, prioritization, and innovative propositions, the team manages business operations and financial performance. Collaboration with stakeholders and alignment with technology strategies ensure successful program execution. The team is committed to operational excellence, continuous improvement, and delivering measurable results that support the organization’s overall objectives and long-term success.

Requirements

Extensive experience in program and financial management, including budgeting and cost control for multiple complex projects.
Proven ability to define goals, deliverables, and schedules aligned with strategic objectives.
Strong knowledge of technology strategies and their application within business domains.
Expertise in stakeholder engagement, communication, and influencing to build consensus and drive action.
Skilled in risk assessment, mitigation planning, and performance monitoring to ensure program success.
Demonstrated capability in business operations, organizational strategy, and performance metric development.
Proficient in preparing executive presentations and clear, concise reporting.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area.
Option 2: 7 years’ experience in project management, program management, program operations, or related area.
2 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area.
Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and joining us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Lead key initiatives and workstreams, defining goals, deliverables, and schedules for multiple complex projects aligned with strategic objectives.
Oversee financial management, including budgeting, cost monitoring, and resource allocation across technology operations programs.
Develop business cases demonstrating return on investment and cost savings for technology initiatives.
Collaborate with stakeholders to translate business requirements into actionable technology solutions and ensure alignment with organizational strategy.
Monitor program performance metrics, identify risks, and implement mitigation plans to ensure successful delivery.
Prepare and deliver clear, concise reports and executive presentations to support decision-making.
Foster cross-functional collaboration to enhance operational efficiency and continuous improvement.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates in Walmart and Sam's Club facilities
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
Tuition, books, and fees are completely paid for by Walmart