Senior Manager, Product Marketing

NetspendAustin, TX
Hybrid

About The Position

We are looking for a strategic and execution-oriented Senior Product Marketing Manager to lead go-to-market efforts for our debit and prepaid card product portfolio. This role sits at the intersection of product, marketing, and business strategy translating complex financial product capabilities into compelling, customer-centric narratives that drive acquisition, engagement, and retention. The ideal candidate has deep fintech or financial services experience, a sharp commercial instinct, and the ability to operate both at altitude (strategy, positioning) and at ground level (campaign execution, cross-functional coordination). You'll work closely with Product, Engineering, Partnerships, Finance, Brand, Acquisition, and Lifecycle Marketing to bring products to market and grow them throughout the customer lifecycle.

Requirements

  • 5-7 years of product marketing experience, with at least 3 years in fintech, financial services, payments, or a closely adjacent industry
  • Meticulous attention to detail with a personally held standard for quality that consistently exceeds what's asked. You catch what others miss and can't ship something you're not proud of
  • Proven track record of supporting end-to-end GTM launches, driving adoption for financial products and hitting goals in a test-and-learn environment
  • Experience with segmentation, messaging, and positioning for financial products, ideally including underserved or underbanked populations, to drive conversion across various channels including email, checkout, and landing pages
  • Comfortable working at the intersection of data and creativity equally at home in a spreadsheet and a creative brief
  • Strong cross-functional leadership skills with experience working with product, operations, engineering, bank partners, and legal in a highly regulated and matrixed environment
  • Proficiency with marketing analytics tools and the ability to draw actionable insights from data
  • 5+ years relevant experience and a bachelor’s degree OR any equivalent combination of education and experience

Nice To Haves

  • Experience in debit, prepaid, or reloadable card products (network-branded: Visa, Mastercard)
  • Prior exposure to consumer lending, credit builder, or earned wage access products either as a product marketer or in a closely adjacent strategy/product role
  • Familiarity with B2B2C distribution models, including employer, government, and retail partnerships
  • Background working in a regulated financial services environment with working knowledge of relevant consumer protection regulations (CFPB, TILA, FCRA, ECOA)

Responsibilities

  • Support end-to-end GTM planning and execution for new product launches, feature releases, and market expansions across the debit and prepaid card portfolio
  • Define launch objectives, success metrics, segmentation strategy, channel mix, and phased rollout plans in partnership with Product and Marketing leadership
  • Run structured A/B and multivariate tests on messaging, offer structures, and creative to improve performance over time
  • Use data to make ongoing recommendations on positioning adjustments, channel investment, and product feature prioritization
  • Maintain a deep understanding of the competitive landscape across prepaid, neobank, and challenger bank segments
  • Conduct ongoing customer and competitive research to ensure positioning remains sharp and relevant in a fast-moving market
  • Build the business case for new product marketing investments, including budget requirements, projected customer impact, and expected contribution to LTV and revenue
  • Analyze pricing elasticity, competitive benchmarks, and customer willingness-to-pay to recommend monetization approaches that balance growth and profitability
  • Develop pricing narratives for external communications, ensuring fee transparency aligns with brand values and regulatory requirements
  • Work closely with the Partnerships team to develop co-marketing frameworks, joint value propositions, identify opportunities to leverage partner ecosystems (retail, employer, government, affinity) to extend product reach and drive incremental acquisition
  • Develop and own the product value proposition, messaging hierarchy, and positioning for each product line, tailored by segment (e.g., underbanked consumers, gig workers, teens, small business)
  • Provide guidance and mentorship to junior marketing team members

Benefits

  • Competitive base salary + annual performance bonus
  • Equity participation
  • Comprehensive health, dental, and vision benefits
  • 401(k) with company match
  • Flexible/hybrid work environment
  • Professional development budget
  • Mission-driven culture focused on financial inclusion and expanding access to financial tools for all Americans
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