Senior Manager, Product Manager, Multi-User/Family Experiences

Capital One•McLean, NY

22h

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Multi-User Experience & Family CX team was created to unlock differentiated experiences to serve the unique needs of how customers manage shared finances. Money is deeply personal, but it’s rarely managed alone. Whether it’s parents teaching teens financial independence, partners blending their lives, or caregivers supporting aging parents, traditional banking wasn't built for the way families actually live. That’s where you come in. As a Senior Manager, Product Manager on our Family CX team, you will lead the end-to-end product lifecycle to design collaborative multi-user banking solutions that span generations. You’ll join a passionate, cross-functional team of designers, engineers, and business analysts hyperfocused on redefining how families interact with their money—and each other. Ready to build the future of Family finance? Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions. Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence. Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value, specifically within a modern data ecosystem (e.g., cloud-based data platforms, APIs, real-time data flows). Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks, including those related to data quality, data governance, and data pipeline efficiency. Transformational Leadership - Leads and develops cross-functional teams to solve customer problems and drive organizational alignment, championing data-driven decision making and fostering a culture of data literacy. This includes direct management and mentorship of product managers.

Requirements

At least 5 years of experience working in Product Management
At least 2 years of experience leading and managing a team of product managers
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

Experience translating business and/or data strategy and analysis into consumer facing digital products.
Deep understanding of data management principles, data governance frameworks, and data lifecycle management.
Experience with large-scale data platforms, data warehousing, data lakes, or real-time data streaming technologies.
Proven ability to define and drive multi-year product roadmaps.
Experience collaborating with product managers, data analysts, data scientists, and data engineers as both data producers, and consumers

Responsibilities

Lead the end-to-end product lifecycle to design collaborative multi-user banking solutions that span generations.
Direct management and mentorship of product managers.