Senior Product Manager - Experiences

Clever Real Estate

1d•$200,000 - $300,000•Remote

About The Position

Clever is a venture-backed real estate technology company on a mission to revolutionize the way people buy, sell, and manage real estate. We are at the forefront of innovation, combining cutting-edge technology with deep industry expertise to create seamless, efficient, and transparent real estate experiences. We've built the leading online education platform in real estate and earned a 4.9 TrustPilot rating with over 3,800 reviews - helping consumers save over $210 million in real estate fees. If you're excited to play a key role at a company that transforms how people navigate their real estate journey, we’d love to hear from you! We're hiring a Senior Product Manager who leads with empathy for the end consumer and brings that same clarity of thinking to every experience Clever delivers, whether someone is navigating a real estate decision for the first time or an ops team member is trying to do their job without friction. This role sits at the intersection of user experience and systems thinking. You'll own product surfaces and workflows that real people interact with every day, and you'll have the technical fluency to understand what's driving the experience underneath. You'll report to Product leadership and serve as a critical cross-functional partner, helping Clever build products that earn consumer trust and scale with the business.

Requirements

5+ years of product management experience with a strong track record of shipping user-facing products that people love
Deep consumer empathy: you think instinctively about the person on the other end of every decision, and you can articulate what they need even when they can't
Experience owning the full product loop: discovery, definition, delivery, and iteration based on real user feedback
Ability to think in terms of both user journeys and underlying systems, understanding how back-end decisions manifest as front-line experiences
Experience reducing friction for internal users through tooling, workflow design, and process improvement
AI-native working style, actively using AI tools to accelerate product work
Clear written communication: specs, problem briefs, tradeoff docs, decision memos
Strong business judgment connecting experience quality to consumer trust, retention, and revenue

Nice To Haves

Real estate, fintech, marketplace, or partner-driven business experience
SQL familiarity
TCPA/CAN-SPAM compliance experience

Responsibilities

Own product experiences that touch consumers, agents, and internal teams, always connecting design and product decisions back to real user needs and outcomes
Bring a strong consumer perspective to every problem: advocate for the end user in prioritization, tradeoffs, and roadmap decisions
Map the full journey of a consumer or internal user through Clever's product, and identify where the experience breaks down, creates friction, or loses trust
Partner with designers and engineers to define requirements, shape flows, and ship experiences that are clear, reliable, and trustworthy
Translate ambiguous user and business problems into clear specs, MVPs, and measurable outcomes
Reduce friction for internal users (ops, sales, support) by replacing manual workarounds with well-designed tooling and workflows
Define success metrics that reflect real user experience quality: not just engagement or uptime, but whether people are getting the outcome they came for
Use AI tools heavily to accelerate research, discovery, documentation, prototyping, and analysis