Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. We are investing heavily in Bank Modernization to simplify how we build, launch, and service financial products. As the Senior Manager, Product Manager- Migration Strategy & Ecosystem Readiness, you will report directly to the Director of the Migration Domain. This is a high-visibility, high-impact leadership role, where you will translate our overarching program vision into an intentional, seamless strategy for millions of customers. In this role, you will lead the definition of the migration scope, simplification strategies, and target-state customer and business experiences. You will guide product analysis, business rules, and future-state design decisions, while serving as the primary quarterback ensuring that our broader ecosystem including operational processes, associate servicing, training, and customer communications is systematically prepared to support both our associates and customers throughout the migration journey. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
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Job Type
Full-time
Career Level
Senior