Senior Manager, Product Management

CentralSquare Technologies,

About The Position

Our Sr. Manager of Product Management is a strategic leader responsible for defining product vision, driving business outcomes, and translating market needs into scalable Computer-Aided Dispatch (CAD) solutions. This role will identify new and expanded market opportunities in the Public Sector space, show ownership of requirements definition and design of products/solutions that meet demonstrated market needs, handle project management of creation and delivery of products/solutions, coordinate with development, quality assurance, business leaders and other stakeholders, and drive a product roadmap that sets CentralSquare up for success in the market. This role must have a passion for technology, experience leveraging AI tools to drive results, designing innovative new products and solutions, and a love for hands-on agile-style project management.

Requirements

  • Passion for technology
  • Experience leveraging AI tools to drive results
  • Experience designing innovative new products and solutions
  • Love for hands-on agile-style project management
  • Strong process and project management abilities
  • Customer first mindset

Nice To Haves

  • Experience in the Public Sector space
  • Experience managing a team of product management professionals
  • Experience managing budget and resources
  • Experience leading through influence and by example
  • Experience developing and managing product line strategy and execution
  • Experience creating product roadmaps
  • Experience supporting go-to-market plans
  • Experience conducting market research
  • Experience monitoring competitive activity
  • Experience identifying customer targets and their needs
  • Experience applying learnings to current products and ideation sessions
  • Experience participating in sales, business development, and customer calls/meetings
  • Experience ensuring product development processes adhere to Agile principles
  • Experience aligning with company resource planning and allocation efforts
  • Experience articulating new product features and benefits
  • Experience managing the P&L of a product line
  • Demonstrated success in expanding into adjacencies

Responsibilities

  • Lead a team of product management professionals in the development of both strategic and tactical deliverables.
  • Manage the team, budget, and associated resources.
  • Assist in the assignment and management of a large cross-functional team to deliver product development results, leading through influence and by example.
  • Develop and manage product line strategy and execution.
  • Create product roadmap to support our business strategy, leverage strong process and project management abilities to envision, manage product lifecycle from idea inception, support go-to-market plans, and lead with a customer first mindset.
  • Become an expert within CentralSquare on the Public-Sector market segment, current and future.
  • Leverage AI tools to accelerate product management deliverables and customer outcomes.
  • Provide SaaS thought leadership and direction as new SaaS applications are created and for the re-engineering of existing capabilities.
  • Develop the requirements for highly differentiated Public-Sector solutions, products, and/or services, including strategy definition, requirements analysis, and delineation of the market opportunity.
  • Provide timely and effective reports of product performance for development and product release plans.
  • Collaborate with team to get feedback from the field on new feature requirements and enhancements in efforts to drive product utilization.
  • Conduct market research, monitor competitive activity, and identify customer targets and their needs.
  • Apply learnings to current products and in ideation sessions for the development of new products or solutions.
  • Participate in sales, business development, and existing customer calls or meetings as appropriate to hear and understand first-hand the needs and requirements of prospects and customers.
  • Ensure product development processes adhere to Agile (or similar) principles and align with company resource planning and allocation efforts.
  • Articulate new product features and benefits to internal groups, including marketing and sales.
  • Stewardship of products from concept to launch.
  • Manage the P&L of the product line and demonstrated success in expanding into adjacencies.
  • Performs all other duties as assigned.
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