Senior Manager, Product Management - Machine Learning and AI
About The Position
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team In Card Intelligence, we’re using ML and GenAI to build the future of how we engage and acquire our customers. As a product leader in our Marketing & Acquisitions team, you’ll collaborate with talented data scientists and engineers to develop and deploy solutions to help support our customers. You’ll also work across teams to build products that enable seamless and scalable model development, influence strategic decisions, and contribute to building a thriving product practice in support of our overall Machine Learning capabilities. As a senior manager in this role, you will guide your team and collaborate with cross-functional stakeholders with a focus on four key areas Human Centered You’ll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery You’ll leverage customer insights to shape priorities and roadmap development while advocating for and driving alignment between stakeholders Business Focused You’ll own and prioritize three-year ML infrastructure and model delivery roadmaps that tie to business outcomes. You will identify points of leverage in complex problems or systems, and utilize data effectively to define success metrics You’ll exercise balanced judgment in decisions about risks of both actions taken and not taken while innovating in a well-managed way Technology Driven You’ll understand and leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions on white space technical problems You’ll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead You’ll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing Transformational Leadership You’ll develop and communicate a 3-year vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence You’ll attract and recruit top talent, and be intentional about mentoring and developing junior product associates
Requirements
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
- OR Bachelor's degree in any field and at least 4 years of Product Management experience
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery
- Leverage customer insights to shape priorities and roadmap development while advocating for and driving alignment between stakeholders
- Own and prioritize three-year ML infrastructure and model delivery roadmaps that tie to business outcomes.
- Identify points of leverage in complex problems or systems, and utilize data effectively to define success metrics
- Exercise balanced judgment in decisions about risks of both actions taken and not taken while innovating in a well-managed way
- Understand and leverage technology and end-state architecture vision to partner with technology teams to drive comprehensive design decisions on white space technical problems
- Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
- Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing
- Develop and communicate a 3-year vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
- Attract and recruit top talent, and be intentional about mentoring and developing junior product associates
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
