Senior Manager, Product Management - Card Core Customer Data Management

Capital One•McLean, VA

About The Position

Senior Manager, Product Management (PXDP55) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team Capital One’s Card Core Customer Data Management team is responsible for managing and monitoring controls for all Customer Data. This team is an instrumental part of the Credit Card Core Platform to ensure that all data is accurate before cascading to other teams. As the product lead, you will work with internal application and platform teams, business, and compliance stakeholders to unpack the data needs of the entire customer journey and move the end-to-end experience to a modern tech stack. We’re experimenting with advanced technologies to creatively overcome the technical difficulties and are looking for someone who will not only embrace the changes, but feel intrigued by the unknowns and are ready to roll up their sleeves and get their hands dirty to lead teams through this journey. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of risk and control methodology, regulatory requirement management and applicability. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration