Senior Manager, Product Management - AI Orchestration & Experiences

Capital One • McLean, VA

1d

About The Position

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team As the Senior Product Manager on the Associate Experience team, you will lead the experience layer for Associate Assist, defining the complex orchestration logic that makes our AI tools work seamlessly together. By creating a unified front door, you will prevent costly silos and guide users from simple knowledge discovery all the way through to actionable workflow execution without friction. We are looking for a product leader who has successfully moved AI Agent architectures from Proof of Concept to Production at scale and knows how to design stateful agent workflows. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Requirements

• At least 5 years of experience working in Product Management
• A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products
• Experience with Agent Frameworks, AI Orchestrators, or Agentic Workflow Designers
• Experience with emerging AI integration standards and asynchronous tool execution

Responsibilities

• Lead the experience layer for Associate Assist, defining the complex orchestration logic that makes our AI tools work seamlessly together.
• Create a unified front door to prevent costly silos and guide users from simple knowledge discovery all the way through to actionable workflow execution without friction.
• Successfully move AI Agent architectures from Proof of Concept to Production at scale.
• Design stateful agent workflows.

Benefits

• comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees