senior manager, product - Lobby Innovation

Starbucks Coffee Company•Seattle, WA

4d•$117,700 - $196,500•Onsite

About The Position

As a senior manager on the Lobby Innovation team, you will help shape the future of Starbucks' lobby business, driving innovation across our At Home Coffee, Ready-to-Eat, and Ready-to-Drink portfolios. Sitting at the intersection of product innovation, category strategy, and customer experience, this role is responsible for identifying growth opportunities, building breakthrough innovation and assortment pipelines, commercializing new products and experiences, and partnering across the enterprise to bring ideas to life. We're looking for a strategic thinker, innovation leader, and exceptional collaborator who can connect consumer trends, customer needs, and business priorities into experiences that delight customers and drive long-term business growth.

Requirements

Bachelor's degree or equivalent experience.
7+ years of experience in product management, innovation, brand management, category management, consumer packaged goods (CPG), retail merchandising, or related fields.
Experience working with external suppliers, manufacturers, agencies, or strategic partners.
Demonstrated success developing and commercializing new products, platforms, or consumer experiences.
Experience building innovation pipelines, product strategies, and growth roadmaps.
Strong understanding of consumer insights, market dynamics, and innovation methodologies.
Proven ability to influence across complex matrixed organizations.
Exceptional communication, storytelling, and executive presentation skills.
Ability to manage ambiguity, balance multiple priorities, and maintain a bias for action.
Strong analytical and problem-solving skills.

Nice To Haves

MBA preferred.
Consumer Packaged Goods (CPG) experience strongly preferred.
Food, beverage, retail, grocery, or consumer brand experience preferred.
Experience working across both physical product and customer experience innovation.
Experience leading commercialization efforts from concept through launch.
Passion for food, beverage, consumer trends, and retail innovation.

Responsibilities

Support development of multi-year innovation roadmaps across At Home Coffee, Ready-to-Eat, and Ready-to-Drink.
Identify emerging consumer trends, cultural shifts, and whitespace opportunities that can unlock future growth.
Translate consumer insights, market dynamics, and competitive intelligence into actionable innovation strategies.
Build business cases, evaluate opportunities, and prioritize investments that strengthen the long-term health of the lobby innovation portfolio.
Lead innovation from concept through launch, partnering cross-functionally with teams such as Sourcing, Marketing, Planning, Finance, and Operations.
Create product briefs, innovation territories, and customer value propositions that fuel breakthrough product launches.
Partner with internal and external teams to bring new products, partnerships, and experiences to market.
Manage a balanced category assortment and innovation pipeline across core, seasonal, limited-time, and long-term growth opportunities.
Partner with Merchandising, Brand Marketing, and Store Operations teams to ensure innovations translate into compelling and cohesive customer experiences.
Influence packaging, visual merchandising, shelf presence, point-of-sale, and storytelling strategies that bring innovation to life.
Create a connected lobby experience across product categories and customer occasions.
Support strategic collaborations and partnerships that extend the Starbucks brand into new spaces and experiences.
Lead complex initiatives across a broad network of stakeholders and partner teams.
Build alignment and momentum across diverse perspectives and competing priorities.
Navigate ambiguity and drive clarity, structure, and decision-making.
Proactively identify risks and opportunities while maintaining focus on delivering business results.
Develop compelling recommendations that connect customer insights, category strategy, and business performance.
Present innovation concepts, growth opportunities, and strategic recommendations to senior leadership audiences.
Influence decisions through clear narratives, strong business acumen, and data-driven thinking.
Simplify complex problems into actionable recommendations that accelerate progress.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year.
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities.
backup care and DACA reimbursement.