Senior Manager, Product Development - Amex Offers & Ads, Targeting and Eligibility

American ExpressPhoenix, AZ
$123,000 - $215,250Hybrid

About The Position

Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants to drive growth over the mid-to-long term. We are seeking a Senior Manager, Product Development – Amex Ads & Offers Targeting and Eligibility Product, who will manage the Segmentation, Targeting, and Eligibility capabilities supporting Amex Ads & Offers. As a core member of a digital product team, you will be responsible for defining and evolving the targeting and eligibility platform that powers campaign audience selection, real-time decisioning, and offer qualification across the Amex Offers and Amex Ads ecosystem. You will partner across business, product, and technology teams to deliver scalable, flexible, and compliant targeting solutions that enable precise customer engagement and drive merchant value. This role is part of the Amex Offers Digital Media Product team. We provide the technical capabilities to enable sourcing, setup, targeting, fulfillment, and measurement of Amex Offers campaigns. Our platforms are part of the Digital Offers Ecosystem; a collection of teams and capabilities responsible for the end-to-end implementation of Amex Offers.

Requirements

  • Senior Manager level experience in Product Development.
  • Experience with Segmentation, Targeting, and Eligibility capabilities.
  • Experience in digital product teams.
  • Experience defining and evolving targeting and eligibility platforms.
  • Experience with campaign audience selection, real-time decisioning, and offer qualification.
  • Experience partnering across business, product, and technology teams.
  • Experience delivering scalable, flexible, and compliant targeting solutions.
  • Experience enabling precise customer engagement and driving merchant value.
  • Experience with sourcing, setup, targeting, fulfillment, and measurement of campaigns.
  • Experience with Digital Offers Ecosystem.

Responsibilities

  • Manage the Segmentation, Targeting, and Eligibility capabilities supporting Amex Ads & Offers.
  • Define and evolve the targeting and eligibility platform that powers campaign audience selection, real-time decisioning, and offer qualification across the Amex Offers and Amex Ads ecosystem.
  • Partner across business, product, and technology teams to deliver scalable, flexible, and compliant targeting solutions that enable precise customer engagement and drive merchant value.
  • Provide the technical capabilities to enable sourcing, setup, targeting, fulfillment, and measurement of Amex Offers campaigns.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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