Senior Manager, Process Operations - Product Creation and Advanced Concepts
About The Position
As the Senior Manager, Process Operations – Product Creation & Advanced Concepts, you drive operational excellence across our product creation supply chain functions, as well as strategic integration of Advanced Concepts (AC) innovation into the broader business ecosystem. You are accountable for seasonal delivery, process optimization through cross-functional alignment, connected and seamless I2C enablement, and integrating AC early-stage innovation into mainline processes and operating models. You operate at the intersection of product development, materials, and sourcing to connect internal teams, driving seasonal and strategic priorities that align to business objectives. You play a pivotal role in partnering with the Innovation Incubation squad to accelerate validated concepts into pilot, commercialization, and scale. This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Requirements
- 8+ years’ experience in innovation management, product development, or operations in an apparel creation environment
- Proven experience in project management with a diverse and highly cross-functional portfolio
- Proven experience influencing senior leadership in cross-functional environments
- A strong understanding of the product creation environment
- A strong understanding of materials, manufacturing, and product lifecycle
- Financial acumen including budgeting and business case development
- Excellent stakeholder alignment and communication skills
- Proactive in identifying the root cause of issues and developing solutions
- Highly flexible and adaptable when faced with ambiguity
- Effectively balance autonomy and collaboration
- Inspire breakthrough thinking and continuous improvement
- Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Responsibilities
- Leading the operational integration for Advanced Concepts outputs into in-season pathways
- Partnering with the Innovation Incubation squad to transition concepts into pilots and market-ready solutions
- Facilitating cross-functional alignment to deliverables within the Product Creation and Advanced Concepts teams
- Leading seasonal I2C delivery across product development, materials, sourcing and planning teams
- Driving partnership across functional operations, and product and design teams to ensure collaborative, solution-oriented approach to seasonal delivery
- Developing governance models, KPIs, and tracking systems for incubation programs
- Overseeing portfolio planning, resource allocation, and budget (CAPEX & OPEX)
- Driving alignment and decision-making across senior stakeholders
- Enabling project teams with clear frameworks, RACI structures, and execution rigor
- Managing external partnerships and innovation ecosystem relationships
- Building, leading and mentoring a high-performing team
- Presenting incubation results at large scale business moments to senior leadership stakeholders
- Supervising a large incubation portfolio with Project Management reports
Benefits
- Extended health, dental, and vision coverage
- Mental health support
- Fertility benefits
- Gender-affirming care
- 24/7 Employee Assistance Program (EAP)
- RRSP matching
- Eligibility for Arc'teryx Annual Incentive Plan
- Access to Employee Stock Purchase program (ESPP) where applicable
- Paid time off
- Wellness time
- No Wasted Day program (dedicated paid days to get outside & explore)
- Parental leave top-up
- Nesting period for new parents
- Professional development opportunities
- Arc'teryx Academies (outdoor skill-building events)
- Employee Belonging Councils
- Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
