Senior Manager, Principal Business Analyst

Bristol Myers Squibb • Needham, MA

1d • $151,280 - $183,319 • Hybrid

About The Position

The Sr. Manager, Senior Business Analyst on the LIMS/ELN Product Team is a forward-looking, technically fluent role at the intersection of scientific research and modern digital infrastructure. This is not a traditional business analyst position. It is a business analyst role designed for someone who understands laboratory science, thinks in systems, and builds with AI. You will serve as a key technology partner between identified BMS research groups and our enterprise scientific data platforms — such as ELN/LIMS, entity registration systems, and emerging AI-powered lab tools. You will support the rollout, configuration, and continuous evolution of these platforms while helping identify and implement generative AI capabilities that accelerate DMTA cycle velocity, data quality, and scientist productivity. This role contributes to the realization of AI-native R&D: a world where lab systems generate decision-ready data, AI agents handle routine analytical tasks, and every experiment contributes to an organizationally shared, queryable knowledge graph. You will help build that future, hands-on.

Requirements

• Bachelor's degree in Life Sciences, Computational Biology, Bioinformatics, Computer Science, or a related field.
• 5–7 years of experience in a technology analyst, platform analyst, or scientific informatics role — in a pharma, biotech, or CRO environment.
• Hands-on experience with LIMS and/or ELN platforms; Benchling experience strongly preferred.
• Proficiency with Agile/Scrum delivery (Jira, user stories, sprint planning) and software development lifecycle (SDLC) fundamentals.
• Working knowledge of data models, database concepts, APIs, and integration patterns relevant to lab informatics.
• Demonstrated ability to evaluate and deploy new digital tools — including AI or automation capabilities — in a scientific or regulated setting.
• Strong analytical skills with the ability to translate complex scientific requirements into structured, implementable technical solutions.
• Excellent verbal and written communication; comfortable presenting to both scientists and senior IT/business leaders.
• Familiarity with GxP regulatory requirements and quality standards applicable to lab systems.

Nice To Haves

• Advanced degree preferred.
• Direct deployment experience with Benchling and at least one other platform (Dotmatics, Genedata, Revvity/PerkinElmer Signals, Sapio Sciences).
• Exposure to generative AI tools, LLM APIs, or agentic workflow frameworks — with hands-on prototyping or implementation experience.
• Experience with data analytics, scientific reporting tools (e.g., Spotfire, Power BI), or lab data pipelines.
• Certification in Business Analysis (CBAP, CCBA) or Project Management (PMP, SAFe).
• Familiarity with antibody discovery, biologics characterization, or high-throughput screening workflows is a strong differentiator.
• Ability to write basic scripts (Python, SQL) to interrogate platform data, prototype integrations, or automate configuration tasks.

Responsibilities

• Support hands-on configuration, validation, and rollout of ELN/LIMS, entity registration, and connected scientific platforms across BMS research groups.
• Translate scientific workflows into platform schemas, templates, and automation — designing for usability, compliance, and AI-readiness from day one.
• Partner with other work streams and product teams spanning Instrument Connectivity, Data Migration, and Protein Registration workstreams to deliver integrated platform capabilities on program timelines.
• Manage Jira boards, write user stories and technical specifications, and work directly with developers and QA engineers to support delivery.
• Evaluate emerging generative AI and LLM tools (e.g., AI-assisted protocol generation, natural language data query, intelligent anomaly detection) for applicability in lab informatics workflows.
• Prototype and implement AI-powered capabilities within or alongside the Benchling platform — working with data engineers and platform architects to integrate thoughtfully.
• Contribute to a forward-looking AI capability roadmap for the LIMS/ELN stack, informed by vendor roadmaps, industry trends, and BMS research strategy.
• Promote data structuring practices that position experimental data for downstream machine learning, meta-analysis, and cross-program AI applications.
• Partner with research scientists, program teams, and data governance leads to elicit, structure, and prioritize platform requirements at the tactical level.
• Design platform solutions that meet regulatory requirements (GxP, 21 CFR Part 11) while enabling the flexibility needed for cutting-edge R&D.
• Consider near-term scientific and data needs — capturing not just what users ask for today, but what they are likely to need as workflows evolve.
• Develop and execute test plans covering functional requirements, data integrity, and compliance for LIMS/ELN system changes.
• Support User Acceptance Testing (UAT) with research scientists; help drive resolution of issues to deployment readiness.
• Ensure all platform configurations and change controls comply with GxP and BMS quality standards.
• Design and deliver targeted training programs, demos, and self-service resources that meet scientists where they are — across experience levels and lab disciplines.
• Develop clear, accurate documentation including user guides, SOPs, and system specifications.
• Serve as a knowledgeable resource for the research community on platform capabilities and digital tools.
• Monitor platform usage, collect structured feedback, and translate insights into prioritized enhancements.
• Build and maintain strong relationships with scientists, IT colleagues, and platform vendors (Benchling, Dotmatics, Revvity, PerkinElmer, and others).
• Communicate program status, risks, and recommendations clearly to team leads and senior stakeholders.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior