Senior Manager, Portfolio Governance & Delivery

Liberty Utilities•Gainesville, GA

About The Position

The Portfolio Governance & Delivery Partner manages the organization’s IT project portfolio, ensuring initiatives are prioritized, resourced, and delivered to maximize business impact. The role oversees project governance, budgeting, and resource planning; ensures regulatory compliance and alignment with enterprise priorities; and provides visibility, structure, and assurance across IT initiatives. It enables effective decision-making, tracks benefits realization, and ensures IT delivers measurable value to the business. The role leads demand intake and prioritization, maintains a formal backlog, manages portfolio delivery frameworks and business cases, and oversees resource planning, project health, financial forecasting, and performance reporting. It also supports executive decision-making through transparent reporting, works with business partners on the three-year technology capital plan, ensures vendor project-management services meet SLAs, and drives continuous improvement and project-manager development.

Requirements

  • Bachelor’s degree in engineering, computer science, or equivalent experience.
  • 10+ years of relevant experience.
  • 2+ years of experience in a management capacity.

Nice To Haves

  • Program and Project Management credentials preferred.

Responsibilities

  • Lead intake and prioritization of IT capital project demands, ensuring alignment with business objectives and company goals.
  • Maintain a formal backlog of program demands awaiting a decision to proceed.
  • Oversee project resource planning, including capacity for internal staff and outsourced surge support.
  • Manage program delivery lifecycle frameworks, including intake, stage gates, and processes to track progress and objectives.
  • Manage business cases to ensure projects have defined, measurable benefits and a return on investment.
  • Monitor delivery health and resolve resource gaps or conflicts in collaboration with leadership.
  • Align project staffing with strategic priorities and enterprise standards.
  • Establish and enforce portfolio management processes, standards, and reporting discipline.
  • Ensure IT programs comply with regulatory reporting requirements and respond to audit or data requests.
  • Provide executive stakeholders with transparent reporting on delivery status, risks, and dependencies.
  • Oversee budget planning, cost control, and financial forecasting for IT programs and projects.
  • Manage the contingency fund within the IT portfolio.
  • Deliver the three-year technology capital plan in partnership with business partner teams.
  • Establish project performance reporting standards and core metrics focused on business outcomes and capital management practices.
  • Track, measure, and report project performance indicators and health metrics, including time tracking, monthly dashboards, and status reports.
  • Ensure vendors deliver project management services in accordance with SLAs.
  • Capture lessons learned across IT programs and incorporate them into delivery standards.
  • Drive continuous improvement in IT portfolio management practices.
  • Coach and hold project managers accountable for delivering capital technology projects that achieve business outcomes on time and within budget.
  • Contribute to project manager learning, development, and knowledge-sharing initiatives.
  • Use project management tools to manage projects effectively.

Benefits

  • Collaborative environment with a genuine flexible working policy.
  • 401(k) plan with matching.
  • Share purchase/match plan.
  • Leadership Development Program.
  • Paid volunteer days off.
  • Employee Assistance Program.
  • Achievement fund.
  • Free parking.
  • Health and wellness programs.
  • Discount and perks program.
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