Senior Manager, Policy & Governance

Upstart

1d•$172,000 - $270,000•Remote

About The Position

Upstart's Enterprise Risk Management team helps ensure Upstart Bank operates with a strong, scalable governance framework that supports responsible growth. The team partners across Risk, Compliance, Legal, and business functions to maintain effective policy governance, strengthen regulatory readiness, and provide high-quality reporting to executive leadership and the Board. As the Senior Manager, Policy & Governance, you will lead Upstart Bank's policy governance program and oversee the processes, documentation, and governance records that support effective risk management and regulatory oversight. You'll partner across the organization to maintain a robust policy framework while ensuring board and committee governance activities are accurate, timely, and audit ready.

Requirements

Bachelor's degree or equivalent practical experience.
7+ years of experience in policy management, governance, enterprise risk management, or compliance within a regulated bank, bank holding company, or other regulated financial institution.
Experience owning or administering an enterprise policy governance framework, including policy lifecycle management.
Experience supporting Board, Risk Committee, or senior executive governance processes within a regulated financial institution.
Experience producing executive- or regulator-facing governance documentation and reports with a high degree of accuracy and quality.

Nice To Haves

Knowledge of OCC supervisory expectations and regulatory examination practices.
Experience supporting a de novo bank, charter application, or rapidly growing regulated financial institution.
Experience with governance, risk, and compliance (GRC) platforms.
Background in Enterprise Risk Management, Internal Audit, or Compliance.
Ability to use generative AI tools responsibly to improve drafting, editing, summarization, and consistency of governance documentation while applying appropriate human judgment for regulatory-facing content.

Responsibilities

Lead the enterprise policy governance program, ensuring the policy library remains accurate, current, accessible, and aligned with regulatory expectations.
Oversee the end-to-end policy lifecycle, including policy reviews, approvals, exceptions, version control, and ongoing governance processes.
Partner with Risk, Compliance, Legal, business leaders, and policy owners to coordinate policy development and approvals across the organization while maintaining efficient execution.
Manage governance activities supporting Board and Risk Committee meetings, including coordinating materials, governance records, decision logs, committee charters, and meeting documentation.
Ensure governance documentation and reporting are complete, timely, and audit ready to support OCC examinations, internal audit activities, and regulatory engagements.
Lead and develop a small Policy & Governance team while continuously improving governance processes that enable the bank to scale responsibly

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)