Senior Manager, Platform Engineering (AWS / DevOps) - Hybrid

Aeroflow Career • Asheville, NC

9h • Hybrid

About The Position

Aeroflow Health is a national leader in home medical equipment and clinical services, combining technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. Recognized as one of the fastest-growing healthcare companies in the U.S., an Inc. 5000 honoree, and a certified Great Place to Work®, Aeroflow continues to seek ways to be one of the nation’s top employers. The Product Delivery Platform Engineering team builds and operates the systems, tooling, infrastructure, observability platforms, and automation capabilities that enable engineering teams to deliver software quickly, securely, and reliably at scale. This team supports Ecommerce Product Engineering, Internal Product Engineering, and Innovation Engineering by providing the delivery platform, cloud infrastructure standards, observability capabilities, deployment systems, and operational guardrails. As the Senior Manager, Product Delivery Platform Engineering (DevOps / AWS), you will lead the team responsible for building and operating the engineering platform that powers software delivery across the organization. This role owns the platform and developer enablement systems that make scalable, reliable, and auditable software delivery possible.

Requirements

• 7+ years of experience in Platform Engineering, Cloud Engineering, DevOps, Infrastructure Engineering, or related disciplines
• 3+ years of people leadership experience managing technical teams
• Proven experience scaling engineering delivery systems across multiple teams
• Deep hands-on AWS experience in production environments
• Experience leading Infrastructure as Code initiatives using AWS CDK, CloudFormation, Terraform, or similar technologies
• Experience building and operating CI/CD systems at scale
• Experience implementing observability platforms such as Datadog
• Experience with IAM, cloud governance, and operational security practices
• Strong understanding of cloud-native architectures and software delivery workflows
• Excellent communication and stakeholder management skills
• Strong systems thinking and platform engineering mindset
• Ability to create leverage across multiple engineering teams
• Strong leadership and coaching capabilities
• Ability to simplify complex technical and organizational challenges
• Excellent communication with technical and business stakeholders
• Strong operational discipline and execution focus
• Ability to balance engineering velocity with security, reliability, and compliance
• Passion for automation, observability, and continuous improvement

Nice To Haves

• Experience in healthcare, fintech, or other regulated industries
• Familiarity with HITRUST, SOC2, NIST, or similar compliance frameworks
• Experience building Internal Developer Platforms
• Experience with Kubernetes, ECS, or EKS
• Experience with cloud cost optimization and FinOps practices
• Experience supporting AI-assisted engineering initiatives
• Experience operating hybrid cloud environments

Responsibilities

• Design, build, and operate the platform capabilities that enable teams to build, deploy, and run software efficiently
• Establish delivery systems that are repeatable, low-risk, reliable, and auditable
• Drive platform strategy, standards, and adoption across engineering teams
• Continuously improve engineering effectiveness through automation and standardization
• Develop and maintain standardized deployment pipelines for internal applications, ecommerce products, and shared services
• Establish reusable infrastructure and deployment patterns using AWS CDK, CloudFormation, SST, Terraform, and related technologies
• Improve deployment reliability, consistency, auditability, and delivery velocity
• Reduce friction throughout the software development lifecycle
• Create tools, templates, automation, and self-service capabilities that improve developer productivity
• Simplify onboarding, service creation, deployment, and operational workflows
• Partner with engineering teams to improve adoption of platform capabilities and best practices
• Ensure platform services accelerate delivery rather than create operational overhead
• Own IAM strategy and access patterns across cloud environments
• Establish secure-by-default infrastructure and deployment standards
• Ensure platform practices align with HIPAA, HITRUST, and internal security requirements
• Maintain operational auditability and change traceability
• Own Aeroflow’s centralized Datadog platform and observability strategy
• Manage platform standards for monitoring, logging, tracing, alerting, and operational visibility
• Establish instrumentation standards across applications and infrastructure
• Improve incident detection, troubleshooting, and production reliability
• Ensure systems are measurable and aligned to uptime and performance goals
• Implement cloud cost governance and monitoring practices
• Provide visibility into infrastructure utilization and service-level cost drivers
• Partner with Engineering and Finance to improve cost efficiency and operational transparency
• Support data-driven infrastructure investment decisions
• Lead and develop a team of Product Delivery Platform Engineers responsible for cloud infrastructure, CI/CD, observability, platform automation, and developer enablement
• Establish clear expectations around platform reliability, developer experience, operational excellence, and accountability
• Coach team members and support career development
• Build a culture of ownership, continuous improvement, collaboration, and execution
• Evaluate and standardize AI-assisted development capabilities across engineering teams
• Establish security, compliance, and quality guardrails for AI-assisted engineering workflows
• Partner with engineering leadership to improve productivity while maintaining operational standards
• Measure the impact of AI adoption on engineering effectiveness and delivery outcomes
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental
• Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent
• 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed