Senior Platform Engineer (AWS / DevOps) (Hybrid)

Aeroflow Health • Asheville, NC

9h • Hybrid

About The Position

Aeroflow Health is a national leader in home medical equipment and clinical services, combining technology, operational excellence, and compassionate expertise to deliver essential products and care directly to patients’ homes. The Product Delivery Platform Engineering team enables engineering teams to build, deploy, and operate software quickly, securely, and reliably at scale. This team builds and supports the cloud infrastructure, tooling, automation, observability, and engineering workflows that power software delivery across the organization. The team supports Ecommerce Product Engineering, Internal Product Engineering, and Innovation Engineering by improving developer experience, standardizing delivery workflows, increasing operational visibility, reducing friction across the software development lifecycle, and creating scalable engineering systems that help teams move faster without increasing operational risk. This role is not a traditional infrastructure support or ticket-based DevOps role. The team operates using modern Platform Engineering and DevOps principles focused on developer enablement, cloud infrastructure and automation, CI/CD reliability and delivery acceleration, observability and operational excellence, security and compliance enablement, and developer experience and engineering effectiveness. As a Senior Product Delivery Platform Engineer (DevOps / AWS), you will play a foundational role in improving how software is built, deployed, monitored, and operated across Aeroflow Health. You will partner closely with software engineers to reduce operational friction, improve reliability, simplify workflows, and create systems that help teams move faster without sacrificing quality, security, or scalability. Success in this role requires someone who enjoys building systems, simplifying complexity, solving hard problems, and acting as a trusted technical partner to engineering teams. This role is intended to be a local, long-term engineering hire who can build strong partnership and context within Aeroflow’s engineering organization. While flexibility exists, this position is expected to operate in a hybrid model, particularly during onboarding and the initial ramp period, to support relationship-building, team integration, knowledge transfer, and close collaboration with engineering stakeholders. Candidates should be located within reasonable commuting distance of Asheville, NC or be open to relocation.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience)
• 5+ years of experience in DevOps, Platform Engineering, Cloud Engineering, Infrastructure Engineering, Site Reliability Engineering (SRE), or related disciplines
• Strong hands-on AWS experience in production environments
• Experience implementing Infrastructure as Code (IaC) using AWS CDK, CloudFormation, Terraform, SST, or similar technologies
• Experience building and maintaining CI/CD pipelines using GitHub Actions, Azure DevOps, or equivalent tooling
• Experience supporting cloud-native and serverless architectures
• Experience implementing monitoring, logging, tracing, and observability solutions
• Strong troubleshooting and systems analysis skills across infrastructure, networking, deployment, and application layers
• Experience improving operational reliability through automation and standardization
• Experience with one or more modern programming languages such as TypeScript, Python, Node.js, or Go
• Strong communication and collaboration skills with technical stakeholders
• Must reside within reasonable commuting distance of Asheville, NC or be open to relocation
• Comfortable working in a hybrid environment, particularly during onboarding and initial team integration

Nice To Haves

• Experience in healthcare, fintech, or other regulated industries
• Familiarity with HITRUST, SOC2, NIST, or similar compliance frameworks
• Experience supporting Internal Developer Platforms or platform engineering initiatives
• Experience with Datadog, Kubernetes, ECS, or EKS
• Experience implementing cloud cost visibility or optimization practices
• Experience supporting AI-assisted engineering tooling or workflows
• Experience operating in startup, scale-up, or high-growth engineering environments

Responsibilities

• Design, implement, and maintain AWS infrastructure using Infrastructure as Code (IaC) methodologies
• Build reusable infrastructure patterns using AWS CDK, CloudFormation, Terraform, SST, or similar tooling
• Build scalable cloud-native and serverless platform capabilities that improve engineering speed, reliability, and consistency
• Improve infrastructure maintainability, auditability, and operational maturity
• Develop and optimize CI/CD pipelines and deployment workflows using GitHub Actions or equivalent tooling
• Improve deployment reliability, consistency, and engineering delivery velocity
• Create repeatable engineering workflows that reduce friction across the software development lifecycle
• Partner with engineers to simplify development and deployment workflows
• Improve operational visibility through monitoring, logging, tracing, instrumentation, and alerting
• Help establish observability standards using Datadog or similar tooling
• Participate in troubleshooting, incident response, root cause analysis, and long-term reliability improvements
• Improve resiliency, production visibility, and system performance across engineering environments
• Partner closely with software engineers to improve developer experience and remove unnecessary operational barriers
• Create tooling, templates, automation, and reusable patterns that improve engineering productivity
• Simplify onboarding, deployment, and operational workflows to improve engineering effectiveness
• Act as a collaborative technical partner focused on enabling engineering teams to move faster and operate more effectively
• Implement secure-by-default cloud infrastructure and deployment patterns aligned with HIPAA, HITRUST, and internal standards
• Contribute to IAM strategy, secrets management, access patterns, and least-privilege practices
• Maintain strong auditability, change traceability, and operational accountability while balancing speed and quality
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned

Benefits

• Competitive Pay
• Health Plans with FSA or HSA options
• Dental, and Vision Insurance
• Optional Life Insurance
• 401K with Company Match
• 12 weeks of parental leave for birthing parent
• 4 weeks leave for non-birthing parent(s)
• Additional Parental benefits to include fertility stipends, free diapers, breast pump
• Paid Holidays
• PTO Accrual from day one
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior