Senior Manager - Platform Engineering and Operations
About The Position
We are seeking a strategic and hands-on Senior Manager, Intelligent Operations & Platform Engineering to lead the transformation of our global infrastructure operations organization. This leader will drive operational excellence across multi-cloud infrastructure, data centers, networking, developer platforms, and enterprise engineering services while accelerating automation, AI-assisted operations, observability, and platform modernization initiatives. The ideal candidate combines deep technical expertise with strong operational leadership experience managing large-scale infrastructure and platform environments. This role requires a leader who can modernize operations, improve reliability and scalability, enhance developer productivity, and build a highly automated, intelligent operational model.
Requirements
- 8–12+ years in infrastructure engineering, cloud operations, platform engineering, SRE, or enterprise infrastructure
- 5-8 + years managing engineering or infrastructure operations teams
- Strong experience with AWS (preferred), Azure, and/or GCP
- Deep understanding of data centers, Kubernetes, CI/CD, observability, automation, and developer platforms
- Experience driving operational transformation, automation, and AI-assisted operations initiatives
- Strong communication, organizational, and cross-functional leadership skills
Nice To Haves
- Experience leading large-scale enterprise infrastructure and platform environments
- Experience managing global teams and offshore operations
- Background in AI-driven operations, intelligent automation, observability, and reliability engineering
- Proven ability to modernize legacy operational models into scalable cloud-first platforms
Responsibilities
- Lead global infrastructure operations across AWS, Azure, and GCP environments
- Drive operational excellence, resiliency, scalability, observability, and automation
- Lead modernization initiatives across cloud, virtualization, Kubernetes, CI/CD, and developer platforms
- Improve incident management, operational governance, reliability engineering, and service management practices
- Build intelligent operations capabilities including AI-assisted support, predictive insights, automation, and self-healing workflows
- Partner with platform engineering, security, developer enablement, and product teams
- Drive platform adoption, operational alignment, and engineering productivity
- Support enterprise security, governance, compliance, and FedRAMP-related initiatives
- Lead follow-the-sun operations and global operational readiness
- Lead and mentor global teams across India and the United States
- Build a culture of accountability, innovation, operational excellence, and continuous improvement
- Balance strategic leadership with hands-on operational execution
- Partner with vendors and service providers to improve scalability and operational efficiency
Benefits
- health and financial benefits
- time away
- everyday wellness
- annual cash bonuses
- stock grants
- comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
