Senior Manager, Platform Activation

Hilton • Dallas, TX

1d • $90,000 - $130,000 • Remote

About The Position

This is your chance to be a part of an in-house Customer Experience team that's using guest insights to evolve our industry-leading channels and deliver personalized experiences. As a Senior Manager, Platform Activation, you will bring your technical skills to a hospitality company with an award-winning culture. As a fully remote team member on the Platform Activation team reporting to Director, Platform Activation, you will support projects across the business that are considered differentiated capabilities – examples include Confirmed Connecting Rooms.

Requirements

• Seven (7) years of professional experience
• Five (5) years of experience in project management, organizational change, and strategic communications
• Travel occasionally for team meetings and collaboration with project partners

Nice To Haves

• Experience using PROSCI methodology, tools, principles, and application including experience applying the ADKAR model
• PROSCI/CCMP Certification, PMP certification, or similar
• Experience developing communications strategy and writing formal end-user communications
• Proficient in tools like ClickUp, Smartsheet or other project planning tools to manage workflows and timelines.
• Hospitality Experience

Responsibilities

• Collaborate with critical Hilton partners and vendors to establish working practices, clarify roles and responsibilities.
• Align plans, dependencies, challenges and risks with the project plan.
• Manage deliverables and support commercial services goals.
• Be a positive strategic advisor with business leads, product owners, leadership, deployment teams, and Platform Activation.
• Lead the development of change strategy and tactical change management delivery against commercial program roadmaps.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed