Senior Manager, Personal Banking Investigations

RBC • Toronto, ON

10d • Onsite

About The Position

As a Senior Manager within the AML Financial Intelligence Unit, reporting to the Director Canadian Banking Investigations, you will oversee the daily operations of a team of Managers (Senior Investigators) and Investigators. You will provide guidance on investigations as required ensuring actions taken and outcomes achieved align with the complexity of the case and are consistent with department policies and regulatory expectations. You will review report submissions and provide approval when appropriate standards have been met. You will oversee and manage the development and performance of your team members, including meeting established benchmarks of quality and quantity of cases. You will also help the Director execute on various projects and initiatives as needed.

Requirements

• AML background in Canadian banking
• Experience as a people manager or at minimum, coaching and feedback as part of prior role
• Exceptional verbal and written communication skills.
• Time management and organizational skills in order to manage workload and ensure established benchmarks for the team are met.

Nice To Haves

• Background/experience within the finance sector
• ACAMS Certification

Responsibilities

• Review investigative reports submitted for approval ensuring cases are worked in an efficient manner, within defined timelines, and completed in accordance with department policies, guidelines and regulatory expectations
• Provide ongoing coaching and mentoring to staff identifying any barriers that may be present in their work which inhibit continued growth in the role
• Assess and respond to periodic quality assurance reviews for team as required
• Conduct regular check-ins with staff with a focus on their professional development and support for their career planning, as well as ensure employee development plans are in place and reviewed regularly
• Provide updates as needed on staff performance and development to Director, Canadian Banking Investigations
• Manage HR functions including onboarding and offboarding staff (posting positions, reviewing applicants and conducting interviews), along with overseeing the HR needs of team members
• Work with other Senior Managers as well as internal partners in the development of AML guidance documents including processes and white papers

Benefits

• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed