Senior Manager, Performance Reporting & Insights
About The Position
The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Prospect, Partner & Customer Growth (PPCG) team delivers member-centric performance marketing that fuels this success by gaining share of premium demand, deepening Card Member engagement, and marketing premium partnerships and products that deliver differentiated membership experiences. The Senior Manager, Performance, Reporting & Insights will own performance reporting, executive narrative and insight generation across Prospect & Key Platforms and PPCG. This role will serve as a critical partner to channel teams, Marketing Strategy, Investment Optimization, Finance and Analytics, translating performance signals into clear risks, opportunities, actions and investment decisions. They will be a critical member of the Prospect & Key Platforms Leadership Team and help raise the standard for reporting, forecasting, governance and performance culture across the organization.
Requirements
- Performance reporting
- Executive narrative
- Insight generation
- Partnering with channel teams, Marketing Strategy, Investment Optimization, Finance and Analytics
- Translating performance signals into clear risks, opportunities, actions and investment decisions
- Forecasting
- Governance
- Performance culture
Responsibilities
- Own performance reporting, executive narrative and insight generation across Prospect & Key Platforms and PPCG.
- Serve as a critical partner to channel teams, Marketing Strategy, Investment Optimization, Finance and Analytics, translating performance signals into clear risks, opportunities, actions and investment decisions.
- Be a critical member of the Prospect & Key Platforms Leadership Team.
- Help raise the standard for reporting, forecasting, governance and performance culture across the organization.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
