Senior Manager, People Operations, Systems & Compliance

Robin Hood Foundation•New York, NY

1d•$123,000 - $160,000•Hybrid

About The Position

Robin Hood is seeking a Senior Manager, People Operations, Systems & Compliance to lead its People & Culture (P&C) systems, data integrity, talent management processes, and compliance portfolio. This role is crucial for ensuring the operational infrastructure of the P&C function is sound, accurate, and scalable. The Senior Manager will co-develop operational strategy with the CPCO, Director of People & Culture, and Finance, and will be responsible for executing with consistency and rigor. Key aspects of the role include managing the HRIS transition from ADP to a unified platform, ensuring seamless integration with Finance systems, owning compliance, audits, and policy administration, and supporting talent management processes. This is a detail-oriented position requiring both technical fluency and organizational discipline.

Requirements

7+ years of progressive HR or people operations experience, with demonstrated depth in HRIS administration, data & analytics, compliance, and talent management process ownership.
Experience leading or significantly contributing to an HRIS/HCM implementation or platform transition, including vendor evaluation, requirements gathering, and cross-functional project management.
Familiarity with ADP and comparable platforms required.
Experience building and managing staff-facing resources in Notion or a comparable platform, including content architecture, ongoing maintenance, and driving staff awareness and adoption.
Strong analytical skills; demonstrated ability to build, maintain, and improve workforce dashboards and reports that translate data into clear, actionable insights for leadership.
Solid knowledge of federal, state, and local employment law including FMLA, NYS PFL, ADA, FLSA, and applicable NYC regulations with experience tracking regulatory changes and ensuring timely policy compliance.
Experience managing time and attendance systems and supporting payroll coordination with Finance.
Familiarity with talent management platforms (e.g., Culture Amp) and the ability to configure, administer, and continuously improve the systems that support performance review cycles, goal setting, and competency tracking.
Experience leading EEO-1 reporting and supporting broader compliance filing obligations, including data collection, validation, and timely submission.
Highly organized and detail-oriented; able to manage multiple complex, interconnected systems and deadlines simultaneously with rigor and follow-through.
Strong communicator; able to translate compliance requirements, system changes, and data findings into clear communications for staff and leadership alike.
Collaborative and proactive; comfortable working across P&C, Finance, IT, Facilities, and Legal to ensure systems and processes work well for all stakeholders.

Nice To Haves

Experience coordinating immigration matters with outside counsel, including visa tracking and documentation management, preferred.

Responsibilities

Lead the RFP and vendor selection process for Robin Hood's HRIS/HCM platform transition, including gathering requirements, evaluating vendors, and driving selection in partnership with the CPCO and Finance.
Project-manage the end-to-end implementation of the new HRIS/HCM platform, serving as the primary P&C lead in a cross-functional effort with Finance.
Maintain and optimize the current HRIS/HCM environment during the transition, ensuring data integrity and accurate recordkeeping.
Own the ATS platform/module in partnership with the Senior Manager, People & Culture, providing technical configuration and data integrity oversight.
Negotiate and manage vendor contracts for all P&C systems and platforms, including HRIS/HCM, ATS, and talent management tools.
Own the infrastructure and administration of Robin Hood's talent management processes, including Culture Amp configuration, competency tracking, performance review cycles, and goal-setting workflows.
Build and run analytics for onboarding and offboarding processes, identifying areas for improvement and partnering with the P&C team to implement enhancements.
Serve as the primary compliance tracker for the team, monitoring changes in employment law and ensuring timely policy and system updates.
Manage time and attendance and time-off systems, ensuring accurate recordkeeping and policy compliance.
Support the CPCO in maintaining and updating Robin Hood's employee handbook and HR policies.
Own Robin Hood's background check program, managing the vendor relationship and ensuring FCRA compliance.
Lead EEO-1 reporting annually, including data collection, validation, and submission.
Coordinate workplace safety compliance at 841 Broadway in partnership with the CPCO and Facilities team.
Maintain the People & Culture Hub (staff-facing intranet), ensuring it is intuitive, current, and accessible.
Partner with the CPCO and P&C team members to ensure Hub content is accurate and aligned with current policy and practice.
Develop and execute a communication strategy to drive staff awareness and adoption of the Hub.
Serve as the primary owner of Robin Hood's immigration compliance function, managing the relationship with outside immigration counsel.
Direct and oversee the Associate Manager, Operational Efficiency on the day-to-day administration of immigration cases.