NYC Business Performance Improvement - People & Change - HR Transformation Senior Manager

Protiviti • New York City, NY

1d • Hybrid

About The Position

Protiviti is seeking a Senior Manager to join our expanding People & Change team. In this role, you will take a leading position in strengthening client relationships, driving market impact through business development in a highly collaborative environment, and providing leadership in engagement delivery. You will partner with strategic clients to shape the future of the HR function, developing strategies and performing hands-on implementation work to help HR leadership teams achieve business outcomes. You will build lasting client relationships and serve as a Protiviti ambassador in the market. Additionally, you will mentor and foster the growth and development of teams while overseeing the successful completion of project work plans.

Requirements

• Bachelor's degree in Human Resources, Business, Organizational Development, or related field.
• 7+ years of experience in HR transformation, human capital consulting, or progressive HR leadership roles.
• Progressive leadership experience in a global professional services consulting firm is strongly preferred.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Experience with process mapping or analytics tools is a plus.
• Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar are preferred.

Nice To Haves

• Deep passion for HR transformation and modernizing HR functions to deliver measurable business value.
• Strong point of view on HR operating model design, service delivery strategy, and functional effectiveness.
• Comfortable working directly with CHROs and executive stakeholders, positioning as a strategic advisor.
• Intellectually curious about how HR creates value, constantly identifying opportunities to simplify, streamline, and improve HR processes.
• Well-versed across the entire HR technology stack and able to help clients explore and enable new ways of working.
• Ability to translate complex diagnostic insights into clear, actionable transformation roadmaps.
• Proactively build market presence through client relationships, networking, and thought leadership.
• Experience in designing, implementing, and optimizing HR technologies and navigating fluidly from functional to technical conversations.
• Foster a collaborative, high-performance culture and invest in developing others.
• Take ownership of growing the business, from pipeline development through successful delivery.
• Enjoy building repeatable methodologies, tools, and assets that scale the HR Transformation practice.

Responsibilities

• Lead HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement.
• Drive HR organizational design, service offerings, and workforce planning aligned with business strategy and key outcomes.
• Architect HR transformation business case models, executive briefing materials, and roadmaps.
• Design and implement skills-based workforce strategies and talent frameworks.
• Enhance global HR operations, including disrupting traditional tier structures, automating work at scale, transitioning work into HR operations, and delivering experiences at scale.
• Implement and optimize major HR technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, ServiceNow) and best-in-class solutions (Talent Acquisition, Employee Relations, Workforce Planning, etc.).
• Apply AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience), translating business needs into AI-enabled use cases.
• Develop talent strategies across recruiting, succession, learning & development, and leadership pipelines.
• Lead change management efforts to support the adoption of new HR structures, processes, and technologies.
• Conduct HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
• Utilize proven business development expertise and market impact, including understanding client needs, developing holistic solutions, documenting proposals, and contracting for engagements.
• Build and expand client relationships.
• Manage multiple engagements across industries and business environments.
• Lead teams, including coaching, mentoring, and performance management.
• Communicate complex ideas clearly to both technical and non-technical audiences.

Benefits

• Medical, dental, and vision coverages
• FSA and HSA healthcare accounts
• Life and accident insurance
• Adoption and fertility assistance
• Paid parental leave up to 10 weeks
• Short/long term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time (New hires receive up to 20 days per calendar year)
• 11 paid holidays each calendar year
• Annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior