About The Position

The Senior Manager of Payroll Compliance/Operations leads payroll operations for a complex, international and multi-state organization and reports directly to the Director of Payroll. The role ensures accurate, timely, and compliant payroll processing while providing leadership to a payroll team. It partners with Human Resources, Finance, Accounting, Internal Audit, Compliance, HRIS, IT, and senior business leaders to support organizational goals, financial reporting, and SOX compliance. The position also influences payroll strategy, improves processes, develops talent, and drives operational excellence. The role leads full-cycle payroll for exempt and non-exempt employees, including earnings, deductions, taxation, garnishments, benefits, direct deposits, and year-end processing. It oversees payroll controls, reconciliations, accounting activities, audit support, issue resolution, and payroll reporting. As the payroll functional lead for Workday Absence, Payroll, and Time and Scheduling, the position oversees related configuration, testing, validation, releases, enhancements, integrations, and data integrity across connected systems. The position typically requires a bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field. A master's degree is preferred. Requirements include ten or more years of progressive payroll experience, including significant multi-state payroll management experience, and five or more years of leadership experience managing payroll teams. A Certified Payroll Professional (CPP) designation is listed under licenses and certifications.

Requirements

  • Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
  • Ten or more years of progressive payroll experience, including significant experience managing multi-state payroll operations.
  • Five or more years of leadership experience managing payroll teams.
  • Experience with Workday Payroll and Workday HCM.
  • Extensive knowledge of full-cycle payroll processing and administration.
  • Strong understanding of payroll tax regulations, wage and hour laws, and payroll compliance requirements.
  • Experience supporting payroll accounting, including journal entries, reconciliations, accruals, and month-end close processes.
  • Demonstrated experience working in a SOX-controlled environment.
  • Experience supporting internal and external audit activities.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Advanced Microsoft Excel skills and experience using payroll reporting tools.
  • Certified Payroll Professional (CPP) designation.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Lead all aspects of full-cycle international and multi-state payroll processing for exempt and non-exempt employees.
  • Ensure payroll is accurate, timely, and compliant with applicable federal, state, and local regulations.
  • Oversee earnings, deductions, taxation, garnishments, benefits, direct deposits, and year-end processing.
  • Manage payroll calendars, processing schedules, quality controls, and service-level expectations.
  • Review payroll audits, exception reports, reconciliations, and data validation processes.
  • Lead, coach, and develop payroll professionals; set performance expectations and drive accountability.
  • Conduct performance reviews, succession planning, and career development activities; support onboarding and training.
  • Foster continuous improvement, customer service, collaboration, and compliance.
  • Partner with Finance and Accounting to ensure payroll transactions are accurately reflected in the general ledger.
  • Oversee payroll accruals, journal entries, and month-end close activities.
  • Ensure payroll data supports accurate financial reporting and forecasting; analyze trends and provide reporting and recommendations to leadership.
  • Maintain and strengthen payroll controls in a SOX-compliant environment.
  • Ensure adherence to payroll regulations, wage and hour laws, tax requirements, and company policies.
  • Develop, monitor, and improve payroll policies, procedures, and internal controls.
  • Partner with Internal Audit and Compliance to evaluate and mitigate payroll-related risks; maintain documentation and evidence for control activities.
  • Serve as the primary point of contact for internal and external payroll audits, coordinate requests, and provide supporting documentation on time.
  • Manage complex payroll issues and escalations; provide resolution and guidance, identify root causes, and implement corrective actions.
  • Serve as the Payroll functional lead for Workday Absence, Payroll, and Time and Scheduling, partnering with HRIS, IT, Finance, and business stakeholders to optimize processes and system performance.
  • Oversee payroll-related Workday configuration, testing, validation, and release management.
  • Lead payroll participation in Workday enhancements, upgrades, integrations, and new functionality deployments.
  • Ensure data integrity across Workday Payroll, HCM, Benefits, Time Tracking, Finance, and third-party systems.
  • Develop and maintain Workday payroll reporting, dashboards, and analytics.
  • Identify opportunities to use Workday functionality to improve efficiency, controls, and employee experience.

Benefits

  • Healthcare coverage options
  • 401(k)
  • Tuition reimbursement
  • Vacation pay
  • Sick pay
  • Holiday pay
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