Global Payroll Manager

Harbor

2d•Remote

About The Position

Harbor is hiring a Global Payroll Manager to lead the evolution and operation of its multi-country payroll function. The role owns accurate, confidential, and timely payroll delivery across the U.S., UK, Canada, and additional jurisdictions, including payrolls delivered through a PEO partner. The manager will oversee payroll review and approval, issue resolution, compliance, service levels, reporting, employee support, benefits-related payroll activity, and year-end schedules. The role also leads process improvements and supports payroll integration for acquisitions, new countries, and organizational growth. As the payroll subject-matter expert for Harbor’s HR technology ecosystem, this manager will optimize Workday Payroll, Rise, OSV, integrations, configurations, testing, reporting, controls, and future payroll solutions. They will partner with Talent, Finance, Technology, vendors, and business leaders to strengthen governance, automate controls, improve processes, and establish scalable global practices. The role also leads, mentors, and develops a global team of payroll professionals. It establishes operating rhythms, service standards, and standard operating procedures, and monitors performance to support accurate, timely, employee-focused payroll delivery. This is a full-time, fully remote role that can be worked from anywhere in the United States, with CST/EST hours.

Requirements

At least seven years of progressive payroll experience, including ownership of complex, multi-country or multi-jurisdictional payroll operations.
Strong knowledge of global and multi-jurisdictional employment, payroll, tax, and pay-practice requirements, and the ability to translate regulatory changes into operational controls.
Advanced, hands-on Workday Payroll experience in Canada, the U.S., and the UK, including configuration, testing, integrations, reporting, troubleshooting, and process optimization.
Demonstrated experience managing, coaching, and developing a team of payroll professionals across countries or time zones.
Strict adherence to confidentiality, data privacy, and data protection.
Ability to understand benefit plans and their application to payroll.
Detail-oriented, self-motivated, and highly organized.
Strong customer service, communication, and time-management skills.
Strong mathematical skills and the ability to perform accurate calculations.
Strong analytical skills and the ability to determine root causes of issues and find solutions.
Proficiency in Microsoft Office, including strong Excel skills and the ability to generate and analyze complex reports.

Nice To Haves

Experience with ADP and OSV is strongly preferred.

Responsibilities

Own accurate, confidential, and timely payroll delivery across multiple countries, including the U.S., UK, and Canada, in partnership with internal teams and payroll providers.
Own multi-country payrolls delivered through a PEO partner, including payroll review and approval, issue resolution, compliance oversight, and service-level management.
Review and approve payroll inputs, reconciliations, variance analyses, and reports, resolving exceptions before payroll is finalized.
Liaise with Finance on reporting requirements to ensure transparency of payroll changes.
Ensure the payroll database reflects current and accurate information.
Process payroll data entries related to the employee lifecycle, including new hires, salary increases, bonuses, commissions, garnishments, benefit deduction changes, and separations.
Calculate adjustments, special pays, retroactive payments, and wage overpayments; issue manual payments as required.
Calculate separation payments in compliance with company policies and local laws.
Analyze and prepare payroll-related year-end schedules and ensure the accuracy of year-end returns processed by the payroll vendor.
Track time-entry compliance and oversee timesheet adjustments.
Partner with internal departments on audit requests.
Respond to unemployment claims, verify calculations, dispute erroneous claims, and approve bills for payment.
Respond to employment-verification requests as needed.
Provide responsive, expert support to employees and leaders on payroll questions and complex issues.
Identify and lead opportunities to improve global payroll through automation, Workday functionality, standardized processes, data-driven insights, and effective vendor management.
Support integration activities related to acquisitions, new countries, or organizational growth, ensuring a seamless employee experience.
Serve as the payroll subject-matter expert for Harbor’s HR technology ecosystem, leading the ongoing optimization of Workday, Rise, OSV, integrations, configurations, testing, reporting, controls, and future payroll solutions.
Validate system configuration and deductions for accuracy as part of benefits administration.
Process payroll entries needed for employee benefit changes.
Assist with annual healthcare renewals and the open enrollment process.
Lead, mentor, and scale a global team of payroll professionals, setting clear accountabilities and fostering continuous learning in Workday, compliance, tax, controls, and regional regulations.
Establish global operating rhythms, service standards, and standard operating procedures; coach and support professional development; and monitor performance metrics to ensure accurate, timely, and employee-focused payroll delivery.
Perform other duties as assigned.