Senior Manager, Paralegal Shared Services

Global Payments Inc. • Alpharetta, GA

1d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Position Summary Will lead a centralized team of paralegals to deliver consistent, scalable, and high-quality legal support across the enterprise. Is responsible for optimizing workload allocation, service levels, technology, and process excellence for the legal department of a public company.

Requirements

• Deep practical knowledge of corporate paralegal functions in a public company environment.
• Strong understanding of corporate governance and entity management, contract lifecycle support, regulatory, and compliance documentation.
• Proficiency with standard legal tools and document management systems.
• Excellent written communication, documentation, and attention to detail.
• Demonstrated organizational understanding and vision.
• Operationally minded, with a focus on performance and quick course correction.
• Proven track record in people development and team leadership.
• Client-centric with a global perspective.
• Highly collaborative across the enterprise.
• Motivates innovation and drives collective results.
• Risk-aware and disciplined in process and data management.
• Builds effective, high-performing teams.
• Bachelor’s degree required; Paralegal certification or equivalent preferred.
• 10+ years of relevant paralegal experience, with 5+ years in a leadership role in a corporate or public company environment.
• Experience managing and developing teams in a shared services or matrixed environment.
• Strong project management and organizational skills.

Responsibilities

• Lead a centralized team of paralegals functioning as a shared resource across multiple legal practice areas.
• Serve as the primary point of coordination for paralegal support requests across the legal department.
• Oversee the consistent, accurate, and timely execution of paralegal work, ensuring quality and completeness.
• Review and approve work product and ensure alignment with legal and business objectives.
• Act as a trusted partner to attorneys, understanding practice-specific needs and preferred working styles.
• Collaborate with Legal Operations, IT, and Compliance teams to communicate paralegal needs related to tools, processes, and support adoption of new systems or workflows.
• Drive process and data discipline, building effective teams and fostering a culture of continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior