Sr Manager, Outsourcing

Lincare•Clearwater, FL

About The Position

The Outsourcing Senior Manager oversees the strategic management of outsourced functions, ensuring compliance, cost efficiency, and high-quality delivery. The role manages outsourcing initiatives across their lifecycle, from identifying opportunities through closeout, and aligns these efforts with business goals. It also oversees vendor performance, budgets, risks, process improvements, and staff development.

Requirements

5–7+ years in RCM outsourcing management.
Demonstrated management of offshore or outsourced vendor partners.
Experience with workflow optimization, KPI development, and operational reporting.
Strong understanding of payer behavior, denial management, AR recovery strategies, and performance analytics.
Strong business acumen, project management expertise, vendor relationship management, and regulatory background.

Nice To Haves

Bachelor’s degree in business, administration, finance, or a related field.
Master’s degree.

Responsibilities

Develop and implement strategies for outsourcing critical business functions, from concept to delivery.
Ensure compliance with contractual obligations and regulatory requirements.
Oversee the outsourcing lifecycle, from identifying opportunities to closeout, ensuring projects are delivered on time, within budget, and to quality standards.
Conduct risk assessments, develop contingency plans, and ensure outsourced activities meet corporate SOPs, policies, and industry regulations.
Track and report outsourced project performance, identify improvement opportunities, and recommend process optimizations.
Work with internal teams and external partners to align outsourcing initiatives with business goals.
Develop and manage outsourcing budgets to ensure cost-effectiveness and efficiency.
Mentor staff, provide guidance, and foster professional development.
Stay updated on outsourcing trends, best practices, and regulatory changes, and apply them to improve operations.