Senior Manager, Outside Plant (OSP) Construction

Ziply Fiber•Reno, NV

4d•$108,682 - $158,178•Onsite

About The Position

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals. Our Company Values: Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other. Earning Your Trust: We build trust through clear, honest, human communication. Job Summary The Senior Manager, Outside Plant (OSP) Construction is responsible for the successful launch of new markets with predictable execution of OSP fiber construction programs across assigned build areas. Reporting to the Vice President, Production Planning, this role will stand up, scale, and lead construction operations in net-new geographies, including contractor crews and internal field teams, to deliver homes-passed targets safely, on schedule, and within budget. This is a hands-on field leadership role requiring deep Fiber-to-the-Home (FTTH) construction expertise, strong production discipline, and the ability to drive quality and performance at the crew level.

Requirements

High school diploma or GED.
Minimum of ten (10) years of OSP experience, including splicing and construction.
Minimum of five (5) years leadership/people management experience.
Experience managing budgets.
Proven ability to manage multiple contractor crews simultaneously in a high-production environment.
Experience managing multi-market or multi-state construction programs.
Willingness to travel across active and emerging markets.
Advanced understanding of fiber splicing and installation practices, proper safety construction practices and network topology.
Advanced understanding of the permitting process for railroad, DOT, cities, counties, and pole owners.
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
Must complete a pre-employment drug screening.
Developed leadership skills, with the ability to mentor and lead others.
Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
Knowledge and experience in outside plant engineering and installation/construction.
Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
Strong verbal and written communication, attention to detail, and organizational skills.
Ability to work within critical deadlines.
Ability to adjust to rapidly changing priorities and schedules.
Ability to provide excellent customer service.
Proven ability to lead, facilitate, develop, and motivate a cross-functional team in a competitive environment.
Possess a general understanding of utility accounting practices.
Experience with bargained for contracts and employees.
Must be knowledgeable in all aspects of R.U.S (515) contract policies and procedures.
Intermediate knowledge/experience of engineering support systems and highly skilled in Microsoft PC applications such as Word, Excel.
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

Responsibilities

Assist with stand-up new market operations including contractor onboarding and build readiness.
Accountable for the staffing, budgets (capital/expense), schedules and compliance associated with OSP construction projects, along with the safety and quality of work performed.
Oversee the development, coordination, and execution of project schedules with contractors, property management, customers, vendors, and internal stakeholders.
Partner with municipalities and pole owners in new markets.
Oversee all phases in the bidding, negotiation, and approval of construction contracts.
Coordinate with engineering teams to maintain uninterrupted construction flow across active zones.
Translating expansion strategy into field execution across multiple markets.
Track and report daily/weekly production metrics; identify variances and implement real-time corrective actions.
Standardize construction practices/approaches across the company and across all build types/programs.
Size the contractor workforce for the future to support the build types/programs.
Align the internal and external construction teams with the Engineering Teams to drive more efficiencies, shorten project durations and reduce change request.
Enforce Ziply Fiber construction quality standards through field inspections, specification compliance, and as-built accuracy.
Provide leadership and mentorship to OSP Construction Managers and Contract Administrators through coaching, feedback, development goals and performance management.
Own end-to-end construction delivery (design validation through activation).
Coordinate and participate in various internal meetings to ensure communication and alignment of initiatives, information sharing and implementation of best practices.
Identify risks and ensure proactive mitigation.
Performs other duties as required to support the business and evolving organization.