Senior Manager, OT Program Delivery & Portfolio

NTT Global Data Centers

6d•Remote

About The Position

The Senior Manager, OT Program Delivery & Portfolio is a senior management role, responsible for playing a critical role in overseeing complex a client implementation project portfolio, including the optimization of resource allocation, managing risks, and driving successful project execution. This role contributes to continued success in supporting the delivery of high-impact projects that drive business value for clients and drives project profitability and client satisfaction. This is a people management role responsible for leading and supporting a client implementation project team(s) to achieve their goals and deliver optimal results.

Requirements

Excellent understanding of organizational project management methodologies, tools, and best practices.
Ability to inspire and guide cross-functional teams.
Exceptional communication and interpersonal skills for effective collaboration with stakeholders at all levels.
Analytical mindset and ability to use data-driven insights for portfolio decision-making.
Strong problem-solving skills and ability to navigate complex situations.
Strong financial management skills and understanding of budget management.
Expertise in assessing project priorities based on strategic importance, resource availability, and risk factors.
Proficiency in identifying and assessing risks across the portfolio.
Ability to develop risk mitigation strategies and contingency plans.
Ability to stay updated on industry trends, project management methodologies, and portfolio management best practices.
Bachelor’s Degree or equivalent in Business or Project Management or related field.
PMP certification or equivalent is essential.
Extended experience in project management, with a proven track record of overseeing complex portfolios of projects.
Extended experience gained within a global IT services organization.
Extended experience in leading/influencing the development and implementation of a comprehensive project portfolio management strategy aligned with organizational strategic objectives.
Extended experience in collaborating with key stakeholders to prioritizes projects based on their contribution to business goals, resource availability, risk factors.
Extended experience managing a team responsible for evaluating project proposals, resource availability and budget constraints to make informed project decisions.
Extended experience overseeing the financial aspects of the project portfolio, including budgeting, cost estimation, and tracking actual expenditures.
Extended experience in implementing risk mitigation strategies and contingency plans to address potential threats to project deliverables.
Extended experience in establishing metrics and key performance indicators (KPIs) to measure the health and progress of projects within the portfolio.
Extended experience in preparing and presenting comprehensive reports and dashboards to communicate portfolio performance to senior leadership.

Responsibilities

Collaborates with senior management/leadership to ensure client implementation projects of a complex nature support their overall business strategy.
Optimizes resource allocation across projects, considering skillsets, capacity, and business priorities.
Makes decisions about resource allocation across different projects and programs in the portfolio.
Ensures effective utilization of resources to deliver projects on time to optimize project profitability whilst maintaining excellent client satisfaction.
Maintains alignment to NTT's project governance standards, ensuring adherence to project management methodologies, processes, and best practices.
Balances the mix of projects and programs in the portfolio to maximize overall value and return on investment.
Acts as client portfolio lead for identified key clients as required by the Technical Services Management lead.
Defines and tracks key performance indicators (KPIs) to measure project portfolio performance.
Prepares regular reports and presentations for senior leadership on portfolio health and progress.
Collaborates with cross-functional teams, including project managers, executives, and stakeholders, to ensure effective communication and alignment.
Manages relationships with external vendors and partners contributing to the project portfolio.
Leads and mentors a team of project managers, fostering their professional growth and development.