Senior Manager, Operations
About The Position
The Sandberg Goldberg Bernthal Family Foundation works to build a more equal and resilient world through four initiatives: LeanIn.Org, LeanInGirls.Org, OptionB.Org, and the Dave Goldberg Scholarship Program. They aim to help women and allies build skills, confidence, and networks for their full potential through community, research-based content, and programs. Lean In, founded by Sheryl Sandberg, is the largest community dedicated to advancing women's leadership, with over 150,000 Circles in 183 countries, leading to a nearly twofold increase in promotions for women in Circles. The organization also conducts Women in the Workplace, the largest study on the state of women in corporate America. Despite progress, parity is still 50 years away, and corporate commitment is stalling. The Operations team serves as the connective tissue for all initiatives, managing finance, IT, HR, and systems to support the people and infrastructure that enable program impact. This role is central to that work, with an existing integration of AI and a need to accelerate this momentum.
Requirements
- 3-8 years of operations, chief of staff, or related experience, ideally at a startup or early- to mid-stage organization.
- A track record with AI or automation initiatives that created real efficiency.
- Comfort with financial operations basics: budget tracking, expense management, and reporting.
- Strong project management instincts and a reliability to close loops.
- A systems thinker who sees the whole before the parts.
- A natural generalist, equally comfortable in an HR conversation, a systems audit, and a finance review.
- Clear, confident communication across different audiences.
Nice To Haves
- Nonprofit or mission-driven organization experience is a plus, but not required.
Responsibilities
- Identify opportunities to extend AI-enabled workflows and design new solutions for operational gaps.
- Evaluate, pilot, and implement tools to reduce manual work and improve team operations.
- Champion operational innovation and build scalable systems to avoid repetitive problem-solving.
- Oversee the managed service provider and coordinate day-to-day IT support.
- Manage the software stack, including renewals, vendor relationships, and license hygiene.
- Lead software procurement, including research, piloting, and recommendations.
- Support budgeting, expense tracking, and accounts payable.
- Manage vendor relationships and coordinate contracts and invoicing.
- Maintain the People/HR infrastructure, including onboarding, offboarding, leaves, payroll coordination, benefits, and compliance.
- Maintain HR systems and data integrity.
- Support hiring as needed.
Benefits
- Medical, dental, and vision insurance
- 401(k) with a 4% employer match
- Generous paid time off
- Additional benefits designed to support well-being and long-term success
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
