Senior Manager- Operations

Cencora • Romeoville, IL

20h • Onsite

About The Position

Cencora is a leading global pharmaceutical solutions company committed to improving lives by connecting manufacturers, providers, and patients to ensure access to therapies. This Senior Manager role supports the AmerisourceBergen business, which provides supply chain services to healthcare providers and systems in the United States. The position involves managing warehouse operations within an assigned Distribution Center, typically a large, high-volume, highly automated, and complex facility. It is categorized as compliance critical, requiring specific responsibility for ensuring adherence to all division, corporate, and regulatory requirements. The Senior Manager is expected to promote Cencora's purpose and guiding principles, fostering a culture of inclusion, equity, and diversity within the DC, and focusing on talent development and succession planning across the DC and network. The role directs all activities for successful warehouse operations, with a strong emphasis on efficient automated systems and outbound processes.

Requirements

• Broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education
• Minimum of three (3) to five (5) years directly related and progressively responsible experience
• Must be relocatable to meet needs of the business
• Working knowledge of automated warehouse operating system
• Ability to communicate effectively both orally and in writing
• Good analytical and mathematical skills
• Strong interpersonal and leadership skills
• Strong organizational skills; attention to detail
• Ability to meet deadlines
• Good decision-making skills
• Excellent problem-solving skills: ability to resolve issues effectively and efficiently
• Knowledge of computers to operative effectively with Outlook, PowerPoint, Word and Excel

Responsibilities

• Manages the warehouse operations within an assigned Distribution Center
• Responsible for planning, coordinating, and managing warehouse operations, generally in a large, high volume, highly automated and complex facility
• Ensuring continual and proper compliance with all division, corporate and regulatory requirements
• Promote and lead with Cencora's purpose and guiding principles and develop a culture of inclusion, equity, and diversity in the DC
• Enable and focus on talent development and succession planning in the DC and network wide
• Directs all activities associated with the successful warehouse operations in the Distribution Center; ensures efficient working operation of automated warehouse systems and processes with a heavy focus on outbound operations
• Leads a Team of Warehouse Managers to prioritize projects and initiatives through collaboration, operates with a sense of urgency, proactively solves problems and drives performance improvements and standardization
• Responsible for managing the process of order filling and outbound shipping, receiving and stocking
• Manage the operational clock with efficient use of labor and hours worked
• Supports compliance with all appropriate policies, procedures, safety rules and DEA regulations; maintains and coordinates all areas of security
• Monitors performance and productivity measures in the facility and is a change agent for the purpose of maximizing earnings and reducing expenses and driving quality in the facility
• Acts as a backup for leadership team as necessary
• Reviews and monitors standard operating procedures; makes observations and recommends improvements to promote customer experience, efficiency, accuracy, improved service, and lower costs
• Monitors the performance of staff members to ensure compliance with policies, practices and approved standard operating procedures
• Supervises associate relations functions including hiring, terminating, performance management, development, and training of warehouse associates
• Ensures that Distribution Center equipment is maintained and in proper working order
• Establishes and maintains positive working relationships with Distribution Center associates
• Performs related duties as assigned

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day
• Medical, dental, and vision care
• Comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much much more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior