Senior Manager, Operations

NorthCoast Asset Management•Stamford, CT

3d•Onsite

About The Position

NorthCoast Asset Management is a data-driven investment firm specializing in dynamic, risk-managed equity and income strategies for high-net-worth investors and financial advisors. With more than two decades of applied research and market experience, the firm combines macroeconomic analysis, quantitative modeling, and disciplined risk controls to actively navigate evolving market environments. The firm is headquartered in Greenwich, Connecticut and operates as a part of the Focus Financial network. Position Summary NorthCoast Asset Management, a Division of Kovitz Investment Group, is seeking a Senior Manager, Operations to lead key operational disciplines across Compliance, Management, Operations, Performance, and Trading. This role owns the integrity of our middle-/back-office functions, ensures robust financial and regulatory controls, and partners closely with investment, trading, technology, finance, and parent company teams. The Senior Manager will drive process excellence, data quality, and automation to support scalable growth, high service standards, and strong risk management. This is a hands-on leadership role combining oversight, project delivery, and cross-functional execution. To be successful in this role, in-office is required Monday to Friday, 8:00 am to 5:00 pm.

Requirements

A positive attitude and high energy level
High attention to detail
Bachelor’s degree in Accounting, Finance, Economics, or related field.
5+ years of experience across investment operations, performance, trading support, audit/controls, or a combination thereof.
Advanced proficiency with Microsoft Excel
Strong attention to detail, process orientation, and ability to multitask in a fast-paced environment.
Excellent written and verbal communication; proactive stakeholder management.

Nice To Haves

Experience with SS&C systems (especially GWP and/or Sylvan); familiarity with Salesforce and/or Athena Spark a plus.
Programming knowledge (VBA, Python) viewed positively.

Responsibilities

Oversee daily reconciliation of positions (equities/options), cash, and transactions across all custodians; manage break resolution with custodians/counterparties.
Drive data hygiene and exception management across portfolio accounting and downstream systems; ensure clean, reliable SMA data.
Document processes, maintain procedure libraries, and support business continuity and operational resilience planning.
Support trade execution and allocations across 7,000+ client accounts; ensure adherence to client-specific restrictions and firm policies.
Partner with traders to research and resolve trade and position breaks with executing brokers; improve straight-through processing.
Maintain execution data for transaction cost analysis (TCA) and assist with process enhancements, venue/broker evaluation, and best execution documentation.
Cross-train to provide backup trade execution coverage as needed; maintain robust “four-eyes” controls and end-of-day checks.
Build a culture of accountability, continuous improvement, and cross-training; mentor staff and oversee onboarding and knowledge management.
Liaise with custodians, brokers, vendors, and the parent company to resolve escalations and advance strategic initiatives.
Oversee performance calculation for accounts, strategies, benchmarks, and composites in accordance with GIPS; ensure accurate performance dissemination.
Manage composite construction and maintenance; coordinate with GIPS verifiers and auditors.
Investigate and resolve performance outliers/exceptions; improve data pipelines into performance and reporting systems.
Enhance automation and data integrity in SS&C Sylvan and Global Wealth Platform (GWP); steward performance reporting tools and workflows.
Maintain and enhance internal control infrastructure to support regulatory requirements.
Maintain policy documentation, error logs, incident reporting, and operational risk dashboards; drive remediation and preventive controls.
Support compliance with custodial/platform operational standards and vendor due diligence; ensure adherence to internal policies and industry regulations.