Senior Manager, Operations

Coherent • Sunnyvale, CA

12d • Onsite

About The Position

This role involves the day-to-day management and supervision of assigned Lab environment personnel. The primary focus is to plan, design, implement, and manage a customer-facing lab environment that showcases networking products and technologies. This includes servers, network switches, and supporting infrastructure like monitoring tools. The position requires defining lab requirements, coordinating equipment procurement, and overseeing installation, configuration, and operational readiness. Collaboration with internal teams is key for developing and delivering interactive demonstrations that highlight product capabilities and solutions. Additionally, the role involves partnering with cross-functional teams to create and maintain passive product displays, including hardware setups and technical signage within the lab. A significant part of the responsibility includes recruiting, screening, hiring, training, retaining, and disciplining direct labor, managing timecards, PTO, reviews, and performance improvements, and cultivating team leads.

Requirements

• Bachelor’s degree in Engineering, Sciences, or a related field (or equivalent practical experience).
• 7+ years of experience in the communications and Optical industry in technical roles (Manufacturing).
• Hands-on experience with servers, network equipment, operating systems, and management software required.
• Strong problem-solving and technical troubleshooting skills in complex environments.
• Experience with Manufacturing Execution Systems (MES) e.g., CAMSTAR and Product Data Management (PDM) systems e.g., Agile.
• Experience with MS Excel, Word, PowerPoint.
• Heighten ability to attention to detail.
• Good at working with small parts.
• Meticulous and thorough; diligent with data entry and follow workflow.
• Ability to speak, read, write, and comprehend English required.
• Integrity and self-motivated.
• Ability to work in fast paced team and independent setting all within a clean room.
• Ability to control all operations on a shift including the ability to implement remedial action to sustain committed/required wafer throughput and quality, record all pertinent information, effectively allocate resources, provide constructive instructions to designated shift, and positively motivate designated shift personnel.
• Committed individual with appreciation of business needs.
• Excellent interpersonal skills.
• Can effectively prioritize available time.
• Adaptable to changing circumstances.
• Reliable and punctual.
• Ability to identify and focus on priority issues.
• Fair and approachable.

Nice To Haves

• Master’s degree or higher preferred.
• Customer-facing experience is a plus, with the ability to communicate technical concepts clearly and effectively.
• Experience with semi-automated and automated processing tools.
• Knowledge of machining, construction, electrical useful.

Responsibilities

• Day to day management/supervision of assigned Lab environment personnel.
• Plan, design, implement, and manage a customer-facing lab environment showcasing networking products and technologies, including servers, network switches, and supporting infrastructure such as monitoring tools.
• Define lab requirements, coordinate equipment procurement, and oversee installation, configuration, and operational readiness.
• Collaborate with internal teams to develop and deliver interactive demonstrations that highlight product capabilities and solutions.
• Partner with cross-functional teams to create and maintain passive product displays, including hardware setups and technical signage within the lab.
• Recruit, screen, hire, train, retain, discipline direct labor, manage timecards, PTO, reviews, performance improvements, and cultivate team leads.
• Manage and ensure accuracy of timecards.
• Plan and Schedule for OT when necessary.
• Coordinate material, equipment, facilities, and labor to achieve production targets.
• Manage constraints.
• Report shift’s outputs.
• Participate and conduct pass down meetings.
• Work collaboratively with Process Engineering, R&D, Quality, Planning, Facilities, and Equipment Maintenance to achieve output targets.
• Provide inputs and feedback for improvement.
• Shift planning such that production and maintenance shift targets are achieved.
• Maximizing the contributions from available resources.
• Organize employee training and development through operator appraisals.
• Ensure Health & Safety standards/procedures are adhered to.
• Ensure all clean room protocols are adhered.
• Communicate daily/weekly shift goals/targets to shift personnel.
• Ensure that personnel receive appropriate training in line with training schedule/programs.
• Provide accurate information with respect to all production & engineering (process & equipment) related issues to the appropriate person / supervisor / manager.
• Analyze manufacturing information and implement any required actions to ensure goals are achieved.
• Promote quality awareness and encourage ideas for improvement.
• Maintain a consistent and fair approach to all designated shift personnel.
• Promote working practices and formalized procedures.
• Respond to business needs, scheduling WIP and maintenance in order to meet desired output.
• Implement remedial action to sustain committed/required wafer throughput and quality.
• Record all pertinent information.
• Effectively allocate resources.
• Provide constructive instructions to designated shift.
• Positively motivate designated shift personnel.
• Promote a consistent approach within supervisory group.
• Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.

Benefits

• Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior