Senior Manager, Operations- Process Design

Walmart•Bentonville, AR

5d•$90,000 - $180,000•Onsite

About The Position

Join the Future of Fulfillment: Lead Strategic Operational Initiatives We’re looking for a driven project management professional to lead cross-functional initiatives that improve Store Fulfillment operations across one of the world’s largest and most innovative fulfillment networks. In this role, you’ll partner with Product, Technology, Operations, eCommerce and Field teams to drive operational process transformation for eCommerce fulfillment. You’ll manage projects end-to-end — from business case development and requirements gathering to pilot execution, rollout, and performance measurement — helping deliver scalable solutions that improve associate and customer experiences. If you thrive in fast-paced environments, enjoy solving complex operational challenges, and excel at driving alignment across teams, this is your opportunity to help shape the future of fulfillment.

Requirements

Bachelor’s degree in Business, Supply Chain, Operations, Engineering, Project Management, or related field
3+ years of experience leading cross-functional projects, operations initiatives, or program management efforts
Strong project management skills including planning, stakeholder management, risk mitigation, and execution
Experience working in retail, fulfillment, supply chain, or high-volume operational environments preferred
Strong analytical and problem-solving skills with experience using data to drive decisions
Experience with tools such as Excel, Power BI, Tableau, Jira, Smartsheet, or Visio
Excellent communication and presentation skills with the ability to influence across teams
Familiarity with Lean, Six Sigma, or continuous improvement methodologies preferred
Ability to manage multiple priorities in a fast-paced, evolving environment
Willingness to travel as needed to support pilots, implementations, and field observations
Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
1 year’s supervisory experience.

Nice To Haves

Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification

Responsibilities

Lead cross-functional projects focused on Store Fulfillment operational improvements and scalability
Manage end-to-end project execution including planning, timelines, risks, testing, implementation, and deployment
Partner with Product, Tech, Operations, eCommerce and Field teams to define requirements and deliver operational solutions
Drive stakeholder alignment through project updates, presentations, and communication plans
Analyze operational performance, identify process gaps, and recommend scalable improvements
Lead pilots and proof-of-concepts to validate solutions before broader rollout
Develop project documentation including SOPs, process maps, business cases, and implementation guides
Track KPIs, project milestones, dependencies, and business impact metrics
Support continuous improvement initiatives through automation, standardization, and operational optimization

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
Tuition, books, and fees are completely paid for by Walmart for Live Better U programs