Senior Manager, CGT Operations Business Process

Vertex Pharmaceuticals•Boston, MA

2d•Hybrid

About The Position

At Vertex, we are relentless in our pursuit of transformative medicines to improve the lives of people with serious diseases. Our Global Heme Cell and Gene Therapy (CGT) Operations team is at the forefront of innovation, commercial strategy, and operational excellence, driving the evolution of the global, cross-functional, "vein to vein” business process for CASGEVY, the only CRISPR-based autologous gene therapy approved for people living with Sickle Cell Disease and Transfusion dependent beta thalassemia. We are seeking a Senior Manager, CGT Operations Business Process to lead global business process initiatives for CASGEVY. This critical role will collaborate cross-functionally to design and own the end-to-end process, essential to delivering a vein-to-vein, autologous product. As CASGEVY continues to scale across 9+ markets globally, the successful candidate will drive process optimization and operational excellence cross-functionally in a GxP-regulated environment.

Requirements

Proven ability to manage multiple priorities in a fast-paced environment.
Independent thinker with strong attention to detail and a collaborative mindset.
Excellent project management skills to lead complex workstreams with multiple stakeholders and ability to work effectively across diverse functions and teams.
Strong meeting facilitation and written and verbal communication skills.

Nice To Haves

Experience with GxP process and change management is highly preferred.
Familiarity with process analytics and reporting tools is a plus.

Responsibilities

Lead the evolution of the Global end-to-end (E2E) process by identifying and addressing improvement areas and process gaps in collaboration with stakeholders across commercial, quality, systems, and manufacturing, spearheading workstreams to design and implement changes to increase efficiency and drive strategic priorities
Own and evolve global documentation leveraged by stakeholders across all markets and functions to ensure alignment, including business process maps, standard operating procedures, and other GxP materials
Manage cross-functional forums to advance business process initiatives, gather insights, and problem-solve operational challenges, driving scalability through simplification, clarity, and standardization of process
Lead the global commercial GxP change management process, holistically assessing impact of updates to a complex business process in collaboration with subject matter experts and owning change control activities, while fostering quality compliance across all initiatives
Advance forward-thinking strategic projects in collaboration with the Disease Strategy Team, such as multi-year scaling roadmap and business process for next-generation manufacturing strategy