Senior Manager, Operations and Administration

Brennan Center for Justice•New York, NY

1d•$150,000 - $160,000•Onsite

About The Position

The Brennan Center for Justice at NYU School of Law is a nonpartisan law and policy institute that seeks to improve the systems of democracy and justice in the United States. We work to hold our political institutions and laws accountable to the twin American ideals of democracy and equal justice for all. The Brennan Center’s work ranges from voting rights to campaign finance reform, from ending mass incarceration to preserving constitutional protections in national security policies. Part think tank, part advocacy group, part cutting-edge communications hub, we start with rigorous research. We craft innovative policies. And we fight for them — in Congress and the states, in the courts, and in the court of public opinion. We are hiring a Senior Manager, Operations and Administration to lead the day-to-day management of all operational functions that enable the Brennan Center to operate efficiently across its New York and Washington, DC offices. Reporting to the Chief Operating Officer (COO), this role serves as the operational leader for workplace operations, facilities, organizational systems, vendor management, capital projects, and cross-functional initiatives that improve employee experience and organizational effectiveness. The position partners closely with Office of the President, Finance, IT, HR, and departmental leaders to develop scalable operational processes, oversee strategic projects, and ensure operational excellence across the organization. The Senior Manager, Operations and Administration supervises the Office Manager and Administrative Assistant (Reception & Office Operations) in the New York office and provides operational leadership to the Washington DC Administration and Projects Manager to ensure consistent standards and service delivery across locations. Note: This position is in-office 5 days/week and is based at our headquarters in New York City. This role may occasionally require supporting early morning or evening events.

Requirements

1-3 years of experience in accounting, which may include internships, academic accounting projects, or relevant coursework, preferably in the nonprofit sector
Bachelor’s degree with a major in accounting or finance
Excellent communication and interpersonal skills
Strong attention to detail and accuracy in work
Resourceful and efficient
Ability to work independently and in a team environment
Experience exercising discretion and maintain confidentiality with regard to company accounts
Proficiency with Microsoft Excel, including VLOOKUPs and pivot tables
Basic understanding of US GAAP and accounting principles

Nice To Haves

Experience using Abila MIP (nonprofit) accounting software preferred

Responsibilities

Lead day-to-day workplaces operations across the New York and Washington DC offices
Develop and continuously improve operational policies, standard operating procedures (SOPs), and service standards
Build scalable operational processes that improve efficiency and employee experience
Identify operational risks and implement solutions to improve service delivery
Partner with department leaders to anticipate operational needs and organizational growth
Serve as primary liaison with building management, landlords, contractors, and facilities vendors
Oversee office maintenance, repairs, furniture, workplace technology coordination, and vendor performance
Lead office expansion, renovation, relocation, and capital improvement projects
Develop workplace standards that promote collaboration, safety, accessibility, and productivity
Ensure compliance with workplace safety, emergency preparedness, and security procedures
Lead cross-functional operational initiatives from planning through implementation
Develop project plans, timelines, milestones, and reporting for strategic initiatives
Convene and facilitate cross-departmental working groups
Monitor project progress, identify risks, and ensure accountability across stakeholders
Support organizational change management and implementation of new operational systems
Manage Operations departmental budget
Monitor operational expenditures and capital project budgets
Review invoices, purchase requests, and payment approvals
Lead vendor sourcing, contract negotiations, and ongoing performance management
Identify cost-saving opportunities while maintaining high service levels
Oversee organization-wide operational systems including: Travel program, Internal communication tools, Shared calendars, Workplace procedures, Operational documentation, Staff resources libraries
Partner with HR and IT to improve onboarding and operational workflows
Evaluate and implement workplace technologies that improve efficiency
Support board meetings, internal meetings, and organizational events
Develop operational standards that create a consistent employee experience
Partner with Office of the President, Development, HR and Communications to support organizational events and employee experience initiatives
Manage Supervises the Office Manager and Administrative Assistant (Reception & Office Operations) in the New York office.
Provides operational leadership to the Washington DC Office Administration and Projects Manager.
Coach, mentor, and develop team members.
Establish performance expectations and operational standards.
Ensure consistent service delivery across both offices.