Senior Manager, Operational Excellence Programs & Capabilities

Bristol Myers Squibb • Devens, MA

2d

About The Position

Reporting to the Associate Director, Operational Excellence (OpEx) Devens Biologics Operations, the OpEx Senior Manager will be responsible for developing, implementing, managing, and upskilling employees utilizing OpEx programs. These programs will support the identification of cost savings opportunities, increased process efficiency, and drive continuous improvement within the Devens Biologics Operations. This will be accomplished by promoting the use of Lean Six Sigma, Continuous Improvement and Problem-Solving methodologies to achieve department goals & objectives.

Requirements

• Excellence in business change management processes and project management skills is needed.
• Strong communication/presentation skills with ability to tailor the message to the key stakeholders for effective impact and influence.
• Complete varied and complex assignments with little direction.  Ability to integrate their work with that of other functions with strategic objectives.
• Interpersonal/facilitation skills necessary to interface with and influence all levels of the organization with the ability to lead people and multi-disciplinary teams.
• Comfortable managing in a matrix organization.
• Ability to be flexible and adapt quickly to changing needs of the organization.
• Ability to organize multiple work assignments and establish priorities.
• Lead and/or support key complex projects through effective project management and leadership.
• Achieve high customer satisfaction through effective communication of both technical and non-technical topics with all levels of the organization both verbally and written.
• Bachelor’s degree in industrial, chemical/biochemical engineering or a related discipline or equivalent highly desired.
• Lean Six Sigma Black Belt or Master Black Belt certification is required.
• A minimum of 5 years GxP Biopharmaceutical experience with strong experience with production and/or manufacturing operations is preferred, documented by a solid history of functional accomplishments and a proven track record.
• Demonstrates a strong knowledge of cGMP compliance and regulatory agency requirements and procedures.
• Successful experience working with cross-functional teams from manufacturing, quality, site engineering, MS&T, Digital Plant (IT), finance, PMO and Biologics Development.
• Excellent computer skills with proficiency in Microsoft applications- SharePoint, Project, PowerPoint, Access, Excel, Word, Publisher, Visio, PowerAutomate and Minitab/JMP.
• Possesses a deep understanding of the Six Sigma and Lean philosophies and can coach others how to apply Lean Six Sigma concepts and foundational tools (e.g., Process Mapping, Visual management, 5S, Gemba, etc.).

Nice To Haves

• Agile / Scrum Master certifications strongly preferred.
• PMI PMP certification is a plus.

Responsibilities

• Provide leadership to Operational Excellence (OpEx) programs in the Devens Biologics Operations Site that will increase process efficiency, reduce operating costs, and improve general cycle times.
• Support the improvement of the ideation intake processes for cost savings opportunities (Value Capture), the Continuous Improvement Framework and the OpEx Road Map execution.
• Provide and maintain a framework for functional and department leaders to identify, sponsor and coach continuous improvement activities across the site.
• Accelerate and strengthen the foundational OpEx Capabilities to the Devens Biologics Operations Site employees via the introduction, execution and maintenance of Lean Six Sigma Yellow, Green & Black Belt Projects, and Certifications Programs
• Provide and coordinate forums for training & coaching of Project Management, Change Management, Agile / Scrum and Problem-Solving methodologies.
• Embed OpEx Foundational skills in “The Way We Work” by monitoring and assessing the utilization of OpEx foundational skills (e.g., 5S, Gemba Walks, Visual Management tools, Process Maps, Standard Work, Kaizens events and problem solving) across the Devens Bio Operations.
• Perform structured assessments of the Tier and Obeya meetings (both physical and digital boards) at all levels of the site to identify improvement opportunities in alignment with site strategy.
• Collaborate with Devens Biologics PMO to manage the Continuous Improvement project portfolio to ensure appropriate cost/benefit analysis and assessment.
• Collaborate with Devens Biologics Operations departments and the Digital Plant (IT) team to develop, enhance or deploy pertinent KPIs / metrics for Devens Biologics Operations to drive improved performance.
• Collaborate with OpEx practitioners at the Deven Biologics Site to participate as needed in site Kaizen events and other OpEx initiatives in the Biologics Operating Unit.
• Coordinate the communication of OpEx achievements and initiatives via multiple forums including Site Community of Practice, OpEx posters sessions, Devens newsletter, Site Leadership Team certification reviews, Town Halls, etc.
• Provide specific tools and lean technique training as required by the business.
• Keep up to date on best practices and improvement opportunities in OpEx by networking within the Devens site, campus, GPS Biologics Operating Unit and Global GPS OpEx team.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level