Senior Manager, Operational Excellence, Cell Therapy

Bristol Myers Squibb • Devens, MA

12d • Onsite

About The Position

Bristol Myers Squibb is seeking a Senior Manager, Operational Excellence, Cell Therapy to improve end-to-end operations and supply chain processes for cell therapy products. This role involves applying lean/six sigma techniques to drive improvements for both global clinical trials and commercial supply. The ideal candidate will have knowledge of the Toyota Production System and Policy Deployment (Hoshin Kanri), and will be responsible for documenting value stream and process maps, and monitoring key performance indicators. This position is for someone with organizational curiosity who thinks beyond the current status quo.

Requirements

• Bachelor’s degree of Engineering/Business/ Science or related discipline.
• Lean Six Sigma Black Belt required/Lean Six Sigma Black Belt from an accredited institution preferred.
• Minimum 8 years of Operational Excellence experience in the Biotech/pharmaceutical industry - Cell Therapy preferred.
• Experience of successfully implementing and sustaining a Lean/Continuous Improvement Culture and Platform.
• Successful and demonstrable track record delivering end-to-end (from conception to benefits realization) process improvement initiatives.
• Experience with Hoshin Kanri or Policy Deployment systems implementation.
• Development of Value Stream Maps, Visual Management Systems and other lean tools.
• Solid understanding of Engineering, Project Management, Lean Principles, Six Sigma, Financial acumen.
• Vast experience with application of Operational Excellence and Lean Manufacturing principles.
• Experience with Project Management and Change Management principles.
• Solid understanding of cGMP’s and multi-national biopharmaceutical/cell therapy regulations.
• Experience working with external parties and/or leading cross-functional teams.
• Possess strong verbal/written communication skills and ability to influence at all levels.
• Ability to think strategically and to translate strategy into actions.
• Ability to prioritize and provide clear direction to team members in a highly dynamic environment.

Nice To Haves

• Lean Six Sigma Black Belt from an accredited institution preferred.
• Cell Therapy experience preferred.

Responsibilities

• Build the Operational Excellence Structure and Governance for the Devens Facility.
• Develop Policy Deployment (Hoshin Kanri), Value Stream Maps, Visual Management Systems and other key lean tools.
• Grow the Operations Excellence maturity level in the organization.
• Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities.
• Evaluate and establish processes and systems with the goal of improving product quality, throughput/capacity reduce costs, and/or reduce lead-time and cycle times.
• Utilize business intelligence tools (e.g tableau,) and conducting advanced analytics to improve key performance metrics to achieve future desired operational capability and growth.
• Utilize simulations software (e.g Arena, Promodel) to create models to identify resources needed to support operations and identify opportunities to improve overall resource utilization and capacity.
• Identifies required resources including personnel, tooling, equipment, facilities, work-in-process and production.
• Create and maintain capacity models, simulation models, and proactively drive capacity solutions.
• Establishes work measurement programs and analyzes work samples to develop labor standards.
• Analyzes work force utilization, facility layout, and operational data such as production costs, process flow, headcount and production schedules, to determine efficient utilization of worker and equipment.
• Support project teams, prepare project schedules, coordinate the execution of technical projects and develop presentations to disseminate results to project stakeholders and senior management.
• Implement methods for improving efficiency and reducing waste of raw materials and utilities.
• Design and facilitate kaizen/workshops to understand current processes, conduct route cause analysis investigation, design future state and develop change plans.
• Conduct Gemba style process documentation and diagnostic activities.
• Collect, consolidate, and analyze data and information, present it in a format that brings information to life and therefore supports effective decision making.
• Work across all levels, from business leaders to front-line staff, to identify business impacts and support the development of change plans.
• Participate in team meetings and contribute to the development of Process Excellence tools and methods.
• Run internal projects (e.g. Project initiation, planning, scope, funding requests, approvals, execution and closeout).
• Direct multidisciplinary project teams to ensure delivery of the project on time, on budget and to pre-defined quality level.
• Prepare project schedules, coordinate the execution of technical projects and develop presentations to disseminate progress, risks and status to project stakeholders and senior management.
• Work closely with Engineering /Maintenance on the design and implementation of new technology and new systems/facilities related to production process needs.
• Foster strong inter-team relationships to achieve common project goals.
• Support monitoring, analyzing, and optimizing the end-to-end process and anticipate and permanently resolve issues that may arise during production.
• Provide investigation support for production related investigations, ensuring compliance with internal standards and regulatory requirements.
• Design and execute test plans and other risk mitigation exercise as part of investigations (e.g. Root cause analysis and CAPAs).
• Support inspection readiness and actively support regulatory inspections and ensure safe and compliant cGMP operations.
• Review and revise the content of technical documentation (e.g. investigations, changes, SOPs and batch records).
• Support the tracking of team metrics and manage completion of objectives and projects.
• Drive changes across the organization.
• Promote a mindset of continuous improvement, problem solving, and prevention.
• Create an environment of teamwork, open communication, and a sense of urgency.
• Support the change agent in promoting flexibility, creativity, and accountability.
• Support organizational strategic goals and objectives that are linked to the overall company strategy.
• Drive strong collaboration within the plant and across the network.
• Build trust and effective relationships with peers and stakeholders.
• Deliver business results through timely and quality decision making and advice.
• Foster a culture of compliance and strong environmental, health, and safety performance.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior