Senior Manager, OneTrust Development – Consent & Preference
About The Position
Serve as the enterprise owner for the Consent & Preference Management platform, defining its long-term roadmap and aligning it with privacy, marketing, data governance, and technology strategies. Partner with senior stakeholders across Legal, Marketing, IT, and Data to establish scalable, compliant processes that support global privacy frameworks. Lead best practices for managing user consent, preferences, and communication choices across digital touchpoints. Architect, design, and oversee end-to-end implementation of OneTrust Consent and Preference Management solutions. Translate organizational requirements into scalable configurations, workflows, and customized modules for global use cases. Govern consent UI/UX elements, including banners, forms, and templates, to support regulatory compliance and a consistent user experience. Ensure consent records remain accurate, integral, and auditable throughout the user lifecycle. Lead enterprise integrations, compliance governance, platform monitoring, analytics, documentation, and user adoption. The position may work at various and unanticipated worksites throughout the United States; telecommuting is permitted.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Information Management, or a directly related field, plus three years of related professional experience; alternatively, a master’s degree in one of these fields or a directly related field plus one year of related professional experience.
- For the bachelor’s degree pathway, three years of experience as a Senior OneTrust Developer, Architect, or Technical Lead focused on enterprise-scale Consent & Preference Management.
- For the bachelor’s degree pathway, three years of experience managing multi-system integrations, especially with email service providers such as Salesforce Marketing Cloud, Mailchimp, and Eloqua.
- For the bachelor’s degree pathway, three years of knowledge of global privacy regulations such as GDPR, CCPA, and CPRA and their technical application within enterprise systems.
- For the bachelor’s degree pathway, three years of experience with APIs, webhooks, middleware, and integration architectures for synchronizing consent and preference data.
- For the bachelor’s degree pathway, three years of experience with relevant programming or scripting languages such as JavaScript, SQL, or similar tools for OneTrust customization.
- For the bachelor’s degree pathway, three years of experience troubleshooting complex integration issues and ensuring accuracy, consistency, and system reliability.
- For the master’s degree pathway, one year of experience as a Senior OneTrust Developer, Architect, or Technical Lead focused on enterprise-scale Consent & Preference Management.
- For the master’s degree pathway, one year of experience managing multi-system integrations, especially with email service providers such as Salesforce Marketing Cloud, Mailchimp, and Eloqua.
- For the master’s degree pathway, one year of knowledge of global privacy regulations such as GDPR, CCPA, and CPRA and their technical application within enterprise systems.
- For the master’s degree pathway, one year of experience with APIs, webhooks, middleware, and integration architectures for synchronizing consent and preference data.
- For the master’s degree pathway, one year of experience with relevant programming or scripting languages such as JavaScript, SQL, or similar tools for OneTrust customization.
- For the master’s degree pathway, one year of experience troubleshooting complex integration issues and ensuring accuracy, consistency, and system reliability.
Responsibilities
- Lead the design, development, and optimization of data connectors between OneTrust and major email service providers, including Salesforce Marketing Cloud, Eloqua, and Mailchimp.
- Ensure seamless, compliant, real-time data flows supporting segmentation, marketing automation, and communication governance.
- Oversee issue resolution, root-cause analysis, and continuous improvement for cross-system integrations.
- Establish policies and frameworks for automated consent updates and preference synchronization across enterprise platforms.
- Direct development and maintenance of APIs, webhooks, and automation frameworks for consent data exchange across internal and third-party systems.
- Collaborate with enterprise architects to ensure integrations meet security, scalability, and data-quality best practices.
- Lead technical evaluations and adoption of new OneTrust features, modules, and capabilities.
- Partner with Legal and Privacy teams to ensure configurations and processes comply with GDPR, CCPA, and emerging global privacy laws.
- Establish compliance governance and audit-readiness frameworks, including audit trails and reporting structures.
- Monitor regulatory and industry changes and evolve the OneTrust environment to meet new requirements.
- Monitor platform performance, integration health, and consent data accuracy, driving enhancements and long-term scalability.
- Develop dashboards and analytics that provide senior leadership visibility into consent status, user preferences, compliance posture, and communication performance.
- Identify opportunities to improve user experience, operational efficiency, and multi-system data alignment.
- Create and maintain documentation for platform architecture, data flows, configurations, and integration standards.
- Provide leadership, training, and guidance to technical and business users to maximize OneTrust adoption and value.
- Mentor team members and support skill development in privacy technologies, integrations, and compliance frameworks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
