Senior Manager of Venue Medical Operations

LA28•Los Angeles, CA

23d•$105,000 - $140,000•Onsite

About The Position

LA28 does not provide relocation assistance. LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Senior Manager of Venue Medical Operations: The Senior Manager of Medical Operations, Venue Services is a key leader within the Games Logistics & Services (GLS) team, responsible for the strategic planning and operational delivery of medical services across all competition and non-competition venues. This role ensures an integrated, athlete- and spectator-centered medical program, aligned with the unique requirements of each sport and supported by strong partnerships with local healthcare systems and emergency services. Reporting to the Head of Medical Operations, this individual provides leadership and oversight for venue medical operations, collaborating across the Organizing Committee of the Olympic Games (OCOG), with medical delivery partners, international sport federations, and community stakeholders to safeguard the health and well-being of athletes, workforce, and spectators.

Requirements

7+ years of experience in medical planning and operations, preferably within venue services and/or elite sports environment.
Direct experience with medical delivery for large-scale elite sporting events; Olympic/Paralympic experience strongly preferred.
Strong understanding of local healthcare systems and community integration.
Demonstrated leadership, organizational, and problem-solving skills.
Proficiency with Microsoft Office Suite.
Strategic thinker with strong operational execution.
Collaborative, adaptable, and resilient under pressure.
Effective problem-solver with the ability to manage change.
Self-starter with excellent organizational skills and attention to detail.
Highly detail-oriented with ability to oversee planning of large-scale medical facilities and services while maintaining focus on athlete-centered care.
Skilled at managing change, adapting to evolving operational demands, and executing under pressure in fast-paced, high-profile environments.
Proven innovator with ability to design forward-thinking solutions in clinical operations, workforce deployment, and health service delivery.
Self-directed and proactive, with the ability to identify priorities, resolve issues independently, and escalate effectively when necessary.
Bachelor's degree required.

Nice To Haves

Master's degree in a sports medicine related field is highly preferred.
Relevant medical or emergency management and instructor certifications (e.g., EMT, Paramedic) are preferred.

Responsibilities

Serve as the lead for all venue-based medical services, overseeing planning, execution, and operational decision-making.
Lead Venue Medical Teams (VMTs), integrating expertise from international federations and fostering collaboration with National Olympic Committee/National Paralympic Committee (NOC/NPC) medical delegations.
Drive strategic planning for venue-specific medical services across competition and non-competition venues.
Define operational requirements—including staffing, equipment, and scope of services—for athletes, workforce, and spectators.
Ensure VMTs are trained in emergency response, sports medicine, and International Federation (IF) -specific medical codes.
Develop and oversee venue public health and hygiene programs.
Oversee daily delivery of venue medical services, including first aid, field-of-play response, athlete care, and spectator support.
Define service levels in consultation with the International Organizing Committee (IOC) Medical and Scientific Commission Games Group, IFs, and subject-matter experts.
Manage medical supply chain, pharmacy operations, medical transport, and venue medical stations.
Direct Venue Medical Managers (VMMs) and field-of-play medical teams.
Establish and manage emergency medical planning in collaboration with local EMS, hospitals, and public safety authorities.
Develop venue-specific contingency protocols and coordinate scenario-based training and test events.
Implement environmental health and safety protocols related to medical operations.
Build and maintain partnerships with local hospitals, EMS providers, and healthcare systems.
Coordinate with public authorities on EMS planning, disaster preparedness, and public health surveillance.
Support community medical integration for spectator services.
Ensure adherence to medical regulations, protocols, and Games policies.
Oversee development and distribution of medical manuals, operational guides, and training materials.
Collaborate with LA28 departments, medical delivery partners, and government agencies to align venue medical planning.
Partner with Technology teams to design and implement the Electronic Medical Record (EMR) system.
Work with Finance and Commercial teams to identify cost efficiencies and business integration opportunities.
Support the development and management of the Medical Functional Area budget for venue operations.
Contribute to workforce planning, ensuring adequate and appropriately skilled staffing across all venues.