SENIOR MANAGER OF TECHNICAL PROGRAM MANAGEMENT-(HYBRID, CHARLOTTE)

Compass Group•REMOTE, NC

2d•Hybrid

About The Position

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. The Senior Manager, Technical Program Management (TPM) will lead complex enterprise programs that align business priorities, product strategy, and technology delivery across the Foodbuy ecosystem. The ideal candidate is a strong technology and people leader with experience managing both large-scale enterprise programs and high-performing TPM teams across product, engineering, supply chain, procurement, and business operations environments.

Requirements

12+ years of experience in Technical Program Management, or related technology leadership roles
5+ years of people leadership experience managing TPMs, program managers, or cross-functional delivery organizations
Experience leading enterprise-scale technology initiatives in complex operational environments
Strong understanding of Agile delivery methodologies, SDLC, release management, and portfolio governance
Experience managing cross-functional dependencies across business and technology teams
Strong communication, organizational, and stakeholder management skills

Nice To Haves

Experience supporting procurement, supply chain, sourcing, food service, or enterprise operations domains
Experience with digital transformation or modernization initiatives
Familiarity with ADO, Jira, Confluence, ServiceNow and related delivery tooling
Experience with intake, prioritization, and roadmap planning frameworks
PMP, PgMP, Scrum, SAFe, or Agile certifications preferred

Responsibilities

Lead large-scale, cross-functional technology programs supporting Foodbuy business capabilities
Drive end-to-end execution from intake and planning through delivery and operational transition
Establish program structures, governance processes, milestones, and delivery cadences
Ensure alignment between business objectives, product roadmaps, and engineering execution
Build and mature scalable TPM governance practices across initiatives and teams
Drive execution rigor through status reviews, milestone tracking, and delivery reporting
Maintain RAID logs (Risks, Assumptions, Issues, Dependencies)
Improve delivery predictability, transparency, and accountability
Coordinate across Product, Engineering, Infrastructure, Architecture, Security, Data, and Operations teams
Manage cross-team dependencies and integration sequencing
Facilitate decision-making and issue resolution
Escalate delivery risks and blockers proactively
Support demand intake and initiative prioritization processes
Partner with Product and Business leaders to align roadmap priorities with organizational capacity
Drive roadmap sequencing and dependency management
Support quarterly and annual planning cycles
Lead, mentor, and develop a team of Technical Program Managers supporting strategic Foodbuy and Compass Technology initiatives
Establish clear goals, performance expectations, and development plans for TPM team members
Provide coaching on program execution, stakeholder management, risk mitigation, and delivery governance best practices
Foster a culture of accountability, collaboration, operational excellence, and continuous improvement
Support career growth through mentoring, skill development, and leadership opportunities
Drive consistency in TPM operating standards, reporting, governance, and delivery methodologies across programs
Partner with Product, Engineering, and Technology leadership to ensure TPM resource alignment against strategic priorities and organizational capacity
Build and scale TPM organizational capabilities to support evolving portfolio and transformation needs