Senior Manager of Solution Consulting

Workiva Inc. • Remote - OH, OH

9d • $196,000 - $315,000 • Hybrid

About The Position

As our Senior Manager of Solution Consulting, you'll lead a team of expert Solution Consultants across the Strategic Commercial - Expansions Team. The team you’ll lead will be instrumental in translating the Workiva platform into compelling value for our customers. In addition to contributing individually, you'll guide your team on best practices in their technical and business acumen but also act as a crucial strategic partner to our sales & GTM organization - ensuring our solutions accelerate market expansion and revenue growth in the region.

Requirements

• 4 years of direct people management experience, including supervisory experience of supervisor and/or individual contributors
• Experience in accounting, finance, and/or reporting either directly or through prior Pre-Sales experience
• Undergraduate degree with 8 years related experience, or Master’s degree with minimum of 6 years related experience, or PhD with 4 years related experience

Nice To Haves

• Ability to discuss technical terminology and best practices for SaaS applications
• Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills
• Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same
• Strong business background, with significant client interface experience and exposure to business development
• Hands-on experience with Workiva solutions preferred
• Experience with enterprise applications such as SAP, NetSuite, Oracle, IBM and cloud applications such as Host Analytics, Anaplan, Salesforce, etc is a plus
• Proven track record of building, leading, and mentoring a high performing team

Responsibilities

• Develop and execute a strategic vision to align cross-functional teams and enable consulting teams to drive essential sales initiatives
• Contribute to the development of strategies, tools, and metrics to drive overall organizational growth and lead strategic projects aligned with the organization's mission
• Serve as a trusted advisor to leadership, providing insights on account planning and presales strategies
• Foster technical thought leadership in areas like architecture, processes, and operationalization to encourage adoption by technical stakeholders during the sales process
• Lead a team of Solution Consultants, maximizing their potential to support Workiva's sales objectives
• Oversee the complete employee lifecycle, from recruitment to performance management
• Maintain the Solution Consulting team's training and motivation to ensure goal attainment
• Define opportunities for coaching and skill development for Solution Consulting team members
• Establish best practices, offer guidance in technical expertise, customer understanding, and organizational goals
• Create and optimize processes, metrics, and infrastructure to enhance team productivity and achieve team goals
• Manage resource allocation, conflict resolution, and feedback collection on sales opportunities, product features, competition, and methodologies
• Provide comprehensive presales support for all sales activities, encompassing needs analysis, data review, product demonstrations, and general sales support, taking on a player/coach role
• Collaborate with product engineering and product marketing teams to develop and launch industry-specific and business solutions, offering technical guidance as required
• Participate in team-building and company growth activities, including strategy development, sales training, marketing efforts, and enhancing the customer experience

Benefits

• On Target Earnings (OTE) range in the US: 196,000.00 - 315,000.00 USD Annual
• Eligible for commission based on sales performance
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Manager