Senior Manager of Sales Development

Us Diligent • Washington, NY

6d • Hybrid

About The Position

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Sales Development team is tasked with lead qualification and setting up appointments for the Sales team to pursue and ultimately sign new clients. This is a great role for a passionate Manager looking for the autonomy to help grow the business with a solution-oriented and analytical approach. The Senior Manager, Sales Development is responsible for leading and directly managing our Sales Development team. This is the perfect role for an ambitious Manager who is excited by the prospect of providing hands on leadership to the team, whilst balancing the achievement of team targets within region by providing guidance, coaching and expertise on effective lead qualification methodologies.

Requirements

• 7-10 years+ experience in Sales and Sales Development, including proven success with managing teams.
• A demonstrated understanding of sales processes and building inbound Sales Development models.
• Demonstrated ability to articulate unique propositions of the product and obtain product knowledge.
• Demonstrated ability to communicate effectively with senior level executives.
• Ability to inspire, motivate, and lead a team toward achieving and exceeding targets.
• Strong decision-making skills and the ability to provide clear direction.
• Strong customer-centric approach with the ability to understand and respond to customer needs.
• Understands the objectives and key results for the company relating to team focus and impact to these.

Responsibilities

• Own the team quota and drive predictable attainment through clear targets, weekly operating rhythm, and rapid course correction.
• Lead and manage a team of SDRs/BDRs/TLs to deliver consistent, predictable performance to defined targets.
• Be accountable for hiring, onboarding, training, and ongoing development of SDRs and TLs, including certification, call coaching, and career progression.
• Provide active participation and leadership in internal meetings, identifying and driving process improvements and stronger market execution.
• Communicate business status effectively during forecast calls, covering pipeline health, conversion trends, risks, and mitigation plans.
• Achieve a minimum of 80% of monthly goals, with clear variance analysis and action plans to recover gaps.

Benefits

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
• Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed