Senior Manager of Release Train Engineering
About The Position
The Senior Manager of Release Train Engineers is a people and delivery-operations leader responsible for managing Release Train Engineers (RTEs) and Senior Release Train Engineers (Sr. RTEs) within Lumen’s Software Development Life Cycle (SDLC). The role ensures Agile Release Train (ART) execution follows consistent standards, clear accountability, strong coaching, measurable impact, and continuous optimization, including the use of AI-agentic approaches across complex technology initiatives and ARTs. This leader builds and manages a high-performing RTE organization, aligns ART execution practices across the portfolio, improves delivery transparency, strengthens escalation discipline, and ensures teams focus on outcomes, flow, predictability, risk and dependency management, and continuous improvement. The role partners with TPMO leadership, Product, Engineering, Architecture, Business Owners, and portfolio stakeholders to ensure ART execution supports business priorities and enterprise outcomes. It also identifies opportunities to optimize delivery systems through intelligent automation, AI-enabled workflows, experimentation, and agentic approaches that augment planning, coordination, decision-making, and continuous improvement. This is a remote opportunity open to candidates located anywhere in the U.S.
Requirements
- 10+ years of experience in Agile delivery, release-train leadership, SDLC operations, project management, platform delivery, systems delivery, or enterprise technology delivery.
- 3+ years of people-leadership experience managing RTEs, Sr. RTEs, Scrum Masters, Agile delivery leaders, or comparable roles.
- Experience establishing ART standards, governance routines, dashboards, planning calendars, escalation models, dependency-management practices, and reporting mechanisms.
- Strong knowledge of Agile, Scrum, Kanban, Lean-Agile principles, SAFe, PI Planning, ART operations, SDLC execution, software delivery, and portfolio governance.
- Demonstrated ability to coach RTEs and delivery leaders, manage performance, resolve organizational impediments, and influence senior stakeholders.
- Ability to translate ART health, delivery data, risk, dependency exposure, and milestone confidence into executive-ready insights and improvement plans.
- Demonstrated experience optimizing delivery systems through continuous improvement, automation, AI-enabled capabilities, or agentic workflows; ability to foster responsible experimentation and creative problem-solving.
Nice To Haves
- Advanced experience with Jira, Jira Align, Confluence, Clarity, ServiceNow SPM, Power BI, AI tools, Agile dashboards, roadmap tools, flow metrics, and executive reporting.
- SAFe RTE, SPC, SAFe Agilist, PMI-ACP, CSM, CSPO, PMP, or equivalent experience.
Responsibilities
- Manage, coach, develop, and evaluate RTEs and Sr. RTEs; set expectations, provide feedback, support career growth, and ensure clear priorities, role clarity, and accountability.
- Define and maintain standards, playbooks, templates, dashboards, cadence expectations, governance routines, and escalation models for ART execution.
- Align RTE and Sr. RTE work with business priorities, PI planning calendars, portfolio objectives, product roadmaps, delivery commitments, and leadership expectations.
- Establish consistent methods for managing ART risks, impediments, dependencies, escalation paths, accountability, and executive visibility.
- Monitor ART health, RTE effectiveness, predictability, flow metrics, milestone confidence, dependency trends, and operating-model adoption; use insights to drive improvement actions.
- Continuously improve ART operating models using systems thinking, Lean-Agile practices, experimentation, intelligent automation, and agentic AI; encourage responsible approaches that reduce administrative effort, improve decision quality, accelerate issue resolution, and strengthen delivery outcomes.
- Partner with senior Product, Engineering, Architecture, TPMO, Operations, and business leaders to resolve delivery issues, clarify ownership, improve planning quality, and strengthen cross-functional execution.
Benefits
- Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
