Senior Manager of Quality Control

Cesna Recruitment•Register, GA

About The Position

The Senior Manager of Quality Control is responsible for maintaining the quality management system in compliance with ISO/TS 16949 requirements and customer specifications. This role involves monitoring organizational standards, managing process improvement and development, and overseeing internal and external QMS audits. The position requires training internal auditors and department specialists, conducting audits, managing 2nd and 3rd party quality system audits, and supervising department team members. Additionally, the role involves managing financial information, leading quality innovation activities, developing quality strategy and annual business plans, controlling failure costs, forecasting field quality trends, and resolving customer concerns. The Senior Manager will also develop corrective action plans and perform other assigned duties.

Requirements

Bachelor’s degree or above in engineering field and 12 years related field experience required
Five years of process improvement experience required
ISO/TS 16949 Internal Auditor certification required
SPC, MSA, FMEA, Control Plan, fixture planning experiences required
Proficiency in Window Excel, Power Point, Word, CAD required
Strong supervisory, interpersonal, communication skills
Capability to perform multi-tasks

Nice To Haves

High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.
Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible.
Good reasoning abilities. Sound judgment.
Good communication skills.
Resourceful and well organized.
Participative management style—advocate of team concept.
Ability to establish credibility and be decisive—but is able to recognize and support the organization's preferences and priorities.
Results and people oriented, but have sound judgment—ability to balance other business considerations. Service oriented, but assertive/persuasive.

Responsibilities

Maintains quality management system in compliance with ISO/TS 16949 requirements and customer specification
Monitors standards of the organization or quality process
Manages current process improvement and new process development
Develops plans for annual internal and external QMS audit plans
Trains internal auditors, department specialists/team members
Conducts and completes internal audits based on annual internal audit schedule
Manages 2nd and 3rd party quality system audits
Supervises the department team members
Manages financial information
Leads quality innovation activities (setting up goal/periodic monitoring, etc.)
Develops quality strategy planning
Controls failure cost (internal failure cost/field claims/customer downtime cost, etc.)
Forecasts field quality issue trends
Develops annual business plan, management review, financial reports
Review and approve department documents
Monitors and resolves internal and external customer concerns
Develops corrective action plan for customer claims
Performs other duties as assigned